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1,316 Reviews of Secor Subaru - Service Center
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October 30, 2020
Incredible service, see Dan if you go here. He’s a no bs salesman who will do whatever it takes to get you in a car salesman who will do whatever it takes to get you in a car More
by BOBEY9893
Verified Customer
October 29, 2020
Took too long. Asked specifically before I left if auto computer for next service was updated told yes, Wrong! Left message still no call back computer for next service was updated told yes, Wrong! Left message still no call back More
by FRANCESCARUSSELL
Employees Worked With
Jason W. Marsh
October 28, 2020
I have never been here but my phone got a text to rate this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. More
by Pedestrian
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
October 27, 2020
Appointment for tires was made a week prior. The car was dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not ar dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not arrive until noon! We should have been called to reschedule, were never told. We were offered the loaner but had to shift plans for the next day. Lack of communication and way too long for tires. Lauren was excellent when she returned and on the follow up with the shimmy. More
by jj,1234
Employees Worked With
Unknown, Lauren McGloin
October 25, 2020
Service was efficient, friendly and cost less than expected. Jason explained all that was done and what to expect in the coming months. Very pleased. expected. Jason explained all that was done and what to expect in the coming months. Very pleased. More
by PBLASIOLI
Employees Worked With
Jason, Lauren McGloin
October 23, 2020
As Usual— excellent service; Jean took care of all my requests. Small job: replace lamps and check drain ports. Lounge had decent coffee but no treats (disappointing). requests. Small job: replace lamps and check drain ports. Lounge had decent coffee but no treats (disappointing). More
by GaryLehner
Employees Worked With
Jean, Lauren McGloin
October 14, 2020
Competent and easy to deal with. Prices on new vehicles neither the lowest nor the highest in the area. Service is extremely competent, but needs to be watched re overcharges more than most. As is the prer neither the lowest nor the highest in the area. Service is extremely competent, but needs to be watched re overcharges more than most. As is the prerogative of Subaru service agencies, their regular maintenance schedule can exceed the Subaru basic; on my last visit they replaced the differential oil and added gas additive to my non-towing,2018 Outback, which was on no schedule, and without asking. I have been told they will credit me those costs against future service, but to date have seen nothing in writing More
by HALZOD
Employees Worked With
Angel Izquierdo, John Donovan
October 13, 2020
A suspension problem was diagnosed and repaired, and loaner car provided, at no cost to me. Lauren explained the process in detail and took care of my needs. loaner car provided, at no cost to me. Lauren explained the process in detail and took care of my needs. More
by DaveB
Employees Worked With
Lauren McGloin
October 13, 2020
Was very pleased to get appointment in a short period of time. I did an overnight drop and confirmed the immediate morning of the potential of time line of service. time. I did an overnight drop and confirmed the immediate morning of the potential of time line of service. More
by bouizer
Employees Worked With
Someone in service
