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1,279 Reviews of Secor Subaru - Service Center
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November 03, 2020
They are all the best and the only company I will trust my car with. Collision Department, Service for new battery and when My tires were low they showed me what to do. my car with. Collision Department, Service for new battery and when My tires were low they showed me what to do. More
by ELLISONDEBBRA
Verified CustomerEmployees Worked With
John Donovan, Lauren McGloin
November 03, 2020
This time they finally got all the things right.. the only thing they neglected to do, which they have in the past, is to completely vacuum out the interior. They did the wash however which is a nice tou only thing they neglected to do, which they have in the past, is to completely vacuum out the interior. They did the wash however which is a nice touch. More
by BMCXKDG
Employees Worked With
Amanda Easom
October 30, 2020
Incredible service, see Dan if you go here. He’s a no bs salesman who will do whatever it takes to get you in a car salesman who will do whatever it takes to get you in a car More
by BOBEY9893
October 30, 2020
Satisfied with all experiences with the Service Dept. The vehicle loaner program is a rarity and greatly appreciated. Very through inspection of vehicle at each service appointment, sanitation, and even a co vehicle loaner program is a rarity and greatly appreciated. Very through inspection of vehicle at each service appointment, sanitation, and even a complimentary car wash. Some weakness in the communication between customer & service Dept. However, kudos to the Internet coordinator for calling me after I left an online service request. I didn’t expect a reply until the next day. He called me that same night ( after 9 p.m) to acknowledge my concern & and facilitate scheduling an appointment.i was pleasantly surprised. More
by Buckaroo1
Employees Worked With
Jean Canela, Jason (service), Rob Dupont, John Donovan, Lauren McGloin
October 29, 2020
Took too long. Asked specifically before I left if auto computer for next service was updated told yes, Wrong! Left message still no call back computer for next service was updated told yes, Wrong! Left message still no call back More
by FRANCESCARUSSELL
Employees Worked With
Jason W. Marsh
October 28, 2020
I have never been here but my phone got a text to rate this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. this place so regardless of not having a driver's license for years or even a need to drive, I rate you 5/5 spam texts. More
by Pedestrian
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
October 27, 2020
Appointment for tires was made a week prior. The car was dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not ar dropped off at 730 am and loaner was given. Called at noon was told 4. We arrived at 430 and car was not looked at. We were told the tires did not arrive until noon! We should have been called to reschedule, were never told. We were offered the loaner but had to shift plans for the next day. Lack of communication and way too long for tires. Lauren was excellent when she returned and on the follow up with the shimmy. More
by jj,1234
Employees Worked With
Unknown, Lauren McGloin
October 25, 2020
Service was efficient, friendly and cost less than expected. Jason explained all that was done and what to expect in the coming months. Very pleased. expected. Jason explained all that was done and what to expect in the coming months. Very pleased. More
by PBLASIOLI
Employees Worked With
Jason, Lauren McGloin
October 23, 2020
As Usual— excellent service; Jean took care of all my requests. Small job: replace lamps and check drain ports. Lounge had decent coffee but no treats (disappointing). requests. Small job: replace lamps and check drain ports. Lounge had decent coffee but no treats (disappointing). More
by GaryLehner
Employees Worked With
Jean, Lauren McGloin
