Secor Subaru - Service Center

I got an appointment for an issue right away. Problem was solved and I was on my way. Very happy! solved and I was on my way. Very happy! More

Exelent Exelent Exelent exelent yes yes yes. The only thing i don’t like is This survey particularly This stupid 25 words request. You are waisting my time thing i don’t like is This survey particularly This stupid 25 words request. You are waisting my time More

Secor Subaru Service is excellent. Service Associate Nick Hander is outstanding. I’ve worked with him on both of my Outbacks. Once asked, he provided good communications, including scheduling, details Nick Hander is outstanding. I’ve worked with him on both of my Outbacks. Once asked, he provided good communications, including scheduling, details of service, and recommendations. Being provided a “loaner” vehicle makes great service OUTSTANDING. I’ll be back. More

Very disappointed in the service department at SECOR Subaru of New London CT. In specialty with the manager. Who just talk and talk. On Tuesday I wanted to make appointment after I did a order. La lady Subaru of New London CT. In specialty with the manager. Who just talk and talk. On Tuesday I wanted to make appointment after I did a order. La lady from the front desk, says “you don’t need a appointment to change the light.” Today (8/20/21) I called them for my order, it was ready but after she said “you don’t need appointment just come” when I insist she passed me with the manager. She just talk and talk me with a bad manner. I asked, could you let me talk to explain. The manager said, “I am the manager “ she yelled. Is that correct? Even this crazy manager cut me out the call. I had to call again someone answered me and said I pass with the manager. I had wait more than 15 minutes. Unbelievable! I a lot American people whose are Fantastic and over all honest. But this manager is not … More

Great customer service and very thorough diagnostic check ups with each oil change. Feel very confident with their service. Wouldn’t go anywhere else for maintenance on my vehicle. ups with each oil change. Feel very confident with their service. Wouldn’t go anywhere else for maintenance on my vehicle. More

Been going to this dealership for 30 years first as a Saab owner now as a three times Subaru owner. Very competent and accommodating. Highly recommend them for sales snd service Saab owner now as a three times Subaru owner. Very competent and accommodating. Highly recommend them for sales snd service More

Great experience. You really improved your service department! Jean was very professional, as was the young woman who assisted him. The service manager was very polite. Give Dylon Talaba a raise! department! Jean was very professional, as was the young woman who assisted him. The service manager was very polite. Give Dylon Talaba a raise! More

Courtesy and customer service high end.explanation fir next visit needs. More challenging to obtain an appointment but the time worked out good. Would recommend next visit needs. More challenging to obtain an appointment but the time worked out good. Would recommend More

As always excellent service plus the bonus service of pick up and delivery of the car. The service advisor, Jean Canela followed up with texts and Jay the driver always cordial. pick up and delivery of the car. The service advisor, Jean Canela followed up with texts and Jay the driver always cordial. More

I think service itself was good, shuttle service was nice. I was concerned/disappointed to find my console had been rifled through and my car unwashed. nice. I was concerned/disappointed to find my console had been rifled through and my car unwashed. More