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This rating includes all service center reviews, with more weight given to recent reviews.
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1,278 Reviews of Secor Subaru - Service Center
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April 28, 2022
Great guys, friendly, always good service. Repeat customer. Very happy with my experience at Secor Repeat customer. Very happy with my experience at Secor More
by VANLEEK
Verified Customer
April 26, 2022
Friendly front desk service staff Appreciate the loaner car for the day while work was completed Quick delivery of new floor mat set in time for Easter weekend. It appears there is high staff turnover a car for the day while work was completed Quick delivery of new floor mat set in time for Easter weekend. It appears there is high staff turnover at the service desks. Thank you More
by CAYYOUNG
Employees Worked With
Ed Harris
April 26, 2022
They welcomed me to the Subaru family. I came back for service Loved it and they remembered my name Amazing I came back for service Loved it and they remembered my name Amazing More
by MgCarmen085
April 25, 2022
Arrived at 8:20 a. m. for an 8:30 oil change and tire rotation. After service was completed at9:25, my vehicle sat in the service lot for another thirty five minutes. I m. for an 8:30 oil change and tire rotation. After service was completed at9:25, my vehicle sat in the service lot for another thirty five minutes. I finally went to the service desk to inquire and was told they were getting it ready. Waited another ten minutes to get my car. Nearly two hours for this service and this is the second time this has happened in the last four months. After thirty years of patronizing Secor, I will not be returning to this dealership. The turn over in help at this dealersfphip is also not a good sign, Sayonnora and don’t contact me again. More
by ASPOSATO
Employees Worked With
April 18, 2022
Great job with service got to talk with the boss in waiting room only thing that day in mail got a $10 birthday card from you after getting home waiting room only thing that day in mail got a $10 birthday card from you after getting home More
by PLEBEJKO
Employees Worked With
Rob Dupont
April 18, 2022
I had to come in for general service-oil change and tire rotation. I had made an appointment way ahead of time and was there early. The service personnel stated that there was a 2hr wait because there were rotation. I had made an appointment way ahead of time and was there early. The service personnel stated that there was a 2hr wait because there were a lot of walk ins that morning. I didn’t have any transportation so I waited. It took over 2hrs for an oil change and tire rotation. Also, every time I’ve been at this service center, the cooler for drinks has been empty, there has been no coffee creamer or no coffee. Just very disappointing and not welcoming wait area. More
by AWils
Employees Worked With
Joycelyn Mata
April 08, 2022
We own a 2018 outback and have had all the service done at SECOR. I had some concerns with our outback at its last scheduled service and asked to speak to one of the service technicians. Rodney spent a gre at SECOR. I had some concerns with our outback at its last scheduled service and asked to speak to one of the service technicians. Rodney spent a great deal of time with me and listen my concerns. When I picked up the car he made a point to come out and explain everything to me. Clean professional shop, great people, great service. SECOR will service my outback as long as I own it. More
by Bicknas
Employees Worked With
Rodney (service department), Joycelyn Mata
