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Secor Subaru - Service Center

New London, CT

4.7
1,288 Reviews

1,288 Reviews of Secor Subaru - Service Center

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June 21, 2024

They do a great good job and they fixed the problem with my car hundred percent recommended More

by OFCARLOSOSORIO188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope you visit again! - Secor Subaru

June 20, 2024

Becky and Kaitlyn were very efficient and pleasant to work with. I feel I was well served. More

by rmfarmer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope to see you again! - Secor Subaru

June 16, 2024

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're glad to hear our team provided hassle-free service and fair pricing. We appreciate your support!

June 14, 2024

Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thanks for sharing your positive experience with Secor Subaru! We're glad to hear that our team provided excellent service and helped get your repairs covered under warranty. Safe driving!

June 13, 2024

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 12, 2024

Easy to schedule service. Discount was applied by tech for the service. Dealership good to work with. More

by GBALUKONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

We're glad to hear that scheduling your service was easy and you had a positive experience with our team at Secor Subaru. Thanks for the review!

June 07, 2024

Secor Subaru is awesome. I bring my Nissan there, enough said except there's a 15 word minimum. More

by AREBELL6476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're grateful for your support and look forward to seeing you at your next visit!

June 06, 2024

Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 06, 2024

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 05, 2024

Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

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