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Secor Subaru - Service Center

New London, CT

4.7
1,286 Reviews

1,286 Reviews of Secor Subaru - Service Center

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August 29, 2022

Polite staff, well kept waiting area. I'll absolutely be coming back for all my service needs. More

by Happy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Joycelyn Mata
Aug 31, 2022 -

Secor Subaru responded

Thank you for the fantastic feedback! We look forward to seeing you again next time here at Secor Subaru!

August 24, 2022

Great, courteous service, took care of what we asked for and more. Good selection of drinks in the waiting area, and glad to see the magazines back! More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
Aug 24, 2022 -

Secor Subaru responded

Thanks for the five stars, Dave! We're honored to hear that your visit with us here at Secor Subaru was such a positive one. We hope to see you back!

August 22, 2022

They were very accomdating and address all my concerns. Disappointed with wash and vaccine not wh add y I expectef More

by LCHAMRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Others in service but did not know names, Terry Jean
Aug 23, 2022 -

Secor Subaru responded

Thank you for taking the time to leave us a review. We appreciate the feedback and will make sure it gets passed along to our team for further consideration. Please don't hesitate to reach out if we can be of service to you again in the future!

August 16, 2022

Always tries to get me out on time. . cleans my car. Clean area. Coupons are good More

by LIGHTSUNOCEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter, Kevin O'Donovan, Joycelyn Mata
Aug 17, 2022 -

Secor Subaru responded

Thank you for the positive feedback! We appreciate your business and look forward to your next visit with us here at Secor Subaru!

August 12, 2022

Absolutely above and beyond! I had pretty extensive work done to my Forster and the service department provided all details and were very clear as to what was being done. They ke More

by PEANUTATHOME2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jean
Aug 12, 2022 -

Secor Subaru responded

Thank you for taking the time to share your experience working with our team at Secor Subaru! We appreciate you as a customer and look forward to seeing you next time!

August 03, 2022

Staff was friendly, knowledgeable and helpful…. service completed as requested….waiting room was comfortable and clean More

by LEIGH1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jean
Aug 03, 2022 -

Secor Subaru responded

Thanks for the five stars, Leigh! We hope to see you back for all of your future auto needs! -Secor Subaru

August 03, 2022

We were on road trip from Texas and needed emergency service. The folks at Secor were great - friendly, quick and easy to deal with. So glad we happened to stop at this location. More

by Paul T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
Aug 04, 2022 -

Secor Subaru responded

We're so glad we could assist you, Paul, and hope the rest of your trip went smoothly! Take care and thanks for the kind review, from all of us here at Secor Subaru!

July 27, 2022

Recently had head gaskets replaced on my 2011 Subaru Outback Limited. The shop did a quality job and allowed to me to use a loaner vehicle (2020 Subaru Outback Limited) which was like icing on the cake More

by Ernest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joycelyn Mata
Jul 28, 2022 -

Secor Subaru responded

Ernest, thank you so much for the kind review! We appreciate you trusting Jocelyn & the rest of the Secor Subaru team with your Outback and hope we can be of service again in the future. Take care!

July 26, 2022

Everything wrong with our car was explained very well by the front desk. Very friendly and courteous staff. This is our favorite dealership to have our service done. More

by suarez1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
Jul 27, 2022 -

Secor Subaru responded

Thank you for leaving us this wonderful five-star review! We're happy to hear that we've made the experience great for yoU! - Secor Subaru

July 23, 2022

Friendly and helpful service personnel, especially Simon and Ana, who suggested a part replacement, which I knew was needed, but forgot to mention! More

by Kate73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana ?? New employee
Jul 25, 2022 -

Secor Subaru responded

Thank you for the wonderful review! Our team looks forward to serving you again in the future! - Secor Subaru

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