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Secor Subaru - Service Center

New London, CT

4.7
1,288 Reviews

1,288 Reviews of Secor Subaru - Service Center

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March 19, 2023

We are on our fourth lease. Love the stakes and service department. Plan to release when the time comes. More

by scravinho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan sales. , Kevin O'Donovan
Mar 22, 2023 -

Secor Subaru responded

We're so happy you feel confident returning to us for your lease and service needs! Thank you for being a Secor Subaru customer!

March 19, 2023

Informed me of any additional work required and to my surprise washed the car . Everyone seemed very kind More

by SHERMTOOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Secor Subaru responded

Thank you for visiting Secor Subaru! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can be of service again in the future!

March 18, 2023

This was a very very very pleasant dealership. I enjoyed their service it was great More

by KATRINA.KEVORKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Secor Subaru responded

We appreciate you leaving our team such kind words and your five-star rating, Katrina! We look forward to providing you with stellar care again next time! Thank you! - Secor Subaru

March 12, 2023

Friendly Service. Very easy to make an appointment, communicate with and get a hold of. More

by Yellow5907
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Secor Subaru responded

This is what we love to hear! We look forward to seeing you next time at Secor Subaru!

March 09, 2023

Excellent service Very attentive to detail Very friendly Very accommodating Everyone is very professional at their job More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Secor Subaru responded

Thank you for the wonderful review of our Secor Subaru team, Kevin! We appreciate your support and look forward to seeing you next time!

March 08, 2023

Everything was so easy and efficient. I was completely satisfied with the service I received. More

by FLLATLEY.DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Secor Subaru responded

We're so glad to hear it, Donna! Thank you for being a Secor Subaru customer!

March 01, 2023

Had a very pressing need to replace the brakes & rotors on my daughters car. She has a forty five minute commute each day with my 2 year old grandson. Secor got her car in the next day and had it done in a More

by MARKPRICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Secor Subaru responded

Mark, we're glad we could assist your daughter with getting her brakes and rotors replaced. Especially when accommodating the family, we know getting back on the road with a safe vehicle is essential. As far as pickups go, great idea. People sure did love the Subaru Baja during its heyday! Thank you again for trusting Secor Subaru with your daughter's service needs.

February 27, 2023

This is my second Subaru Forester. The first, a 2000 is still working fine! Service department was excellent. They did a routine service, spotted one minor problem during their insp More

by Carmine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Secor Subaru responded

Carmine, thank you for the glowing review! We're glad we could get your Subaru Forester serviced. We're not surprised your 2000 Forester is still on the road; they're built to last! Thank you for trusting Secor Subaru with your service needs!

February 24, 2023

I was completely satisfied by the work done by Secor Subare. During my visit the service advisor Anastacia kept me informed and answered all my questions. More

by wdrfott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Secor Subaru responded

Thank you for reviewing your recent visit here at Secor Subaru! We're so glad Anastacia was able to answer all your questions and we hope you won't hesitate to reach out if we can be of service again in the future!

February 23, 2023

Excellent service department. Took care of my recall right away and returned the car freshly washed 😊 More

by Jlarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Secor Subaru responded

Thanks for trusting the Secor Subaru team with your vehicle! We appreciate the kind review and hope you'll keep us in mind for any future automotive needs!

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