Secor Subaru - Service Center

Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More

Kaitlyn’s excellent service is a large factor in my customer satisfaction! Always pleased with every service appointment. customer satisfaction! Always pleased with every service appointment. More

Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More

Secor took our vehicle kind of last minute, which we greatly appreciated. They are always easy to work with! greatly appreciated. They are always easy to work with! More

Everything went well and completed on time, which was important as I was waiting for my car. important as I was waiting for my car. More

Kyle , service provider, was great! Kept me well informed and coordinated with insurance company. Will return! Kept me well informed and coordinated with insurance company. Will return! More

Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

Great dealer. ..I do miss the donuts in the lounge....service department was most excellent. ..I do miss the donuts in the lounge....service department was most excellent. More

Kaitlyn Gray is an excellent service representative. Initially, she explained in detail the services to be be performed, the approximate time the service would take and the process for returning the veh Initially, she explained in detail the services to be be performed, the approximate time the service would take and the process for returning the vehicle when the service was completed. Kaitlyn made the whole process easy and very professional. More

Great service polite and explained everything . Good job also thanks for washing car of salt Good job also thanks for washing car of salt More