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Secor Subaru - Service Center

New London, CT

4.7
1,288 Reviews

1,288 Reviews of Secor Subaru - Service Center

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February 28, 2024

Wonderful staff. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. More

by ROBERTACJORDAN
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 28, 2024 -

Secor Subaru responded

Hi Robert, we're glad to know our team at Secor Subaru was able to provide you with the knowledgeable service and clear communication that you deserve! We look forward to serving you again! Safe travels!

February 28, 2024

Anastacia was speedy and delivered excellent service! I was able to stay at the dealership, enjoy a nice beverage, and they took care of my car + a nice cleanup! Fantastic experience as always :) More

by cdelaney828
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Feb 28, 2024 -

Secor Subaru responded

Thanks for the shout-out! We're glad to know Anastacia and our team at Secor Subaru provided you with speedy service. Enjoy your freshly serviced car!

February 28, 2024

Pleased with the service - very professional. We enjoy our Outback and appreciate the good service. More

by SECANSLER
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 28, 2024 -

Secor Subaru responded

Thank you for taking the time to leave Secor Subaru this excellent review!

February 24, 2024

Perfect service Kyle was as good as they get for service and explained everything perfectly. Enjoyed doing business with him and Secor Subaru More

by Westy
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 28, 2024 -

Secor Subaru responded

We're glad to know that Kyle provided excellent service and made your experience at Secor Subaru a positive one. We appreciate the feedback, thank you!

February 24, 2024

I brought my Forester to Express Service because left rear turn signal light was blinking rapidly. Kyle determined it was actually the front bulb that was bad, discovered it was under warranty and replac More

by EILEENFLYNN
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 26, 2024 -

Secor Subaru responded

Eileen, we're glad to know Kyle and our team at Secor Subaru were able to help with your Forester's turn signal issue. We always aim for top-notch service! Thanks for sharing your experience.

February 23, 2024

Clear communications, explained the possible causes and the inspections that would be performed. The follow-on call provided the results and estimates for the repair. We didn't go forward with the repairs, More

by DAD4LIFE79
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 26, 2024 -

Secor Subaru responded

Hi! We appreciate your feedback and are glad to know that you found our communication clear and the diagnostic process fair at Secor Subaru. We're here for any future needs or questions you might have!

February 20, 2024

Everyone is always friendly, and helpful. And I always leave knowing my car is safe and performing to or above standard. More

by JTSLOAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Feb 21, 2024 -

Secor Subaru responded

Thank you for your loyalty and feedback! Our team appreciates the kind words and we look forward to seeing you next time! Safe travels!- The Secor Subaru Team

February 20, 2024

I already talked to Shawn Still waiting on some type of credit for leaving my hood open and not resetting my controls after battery replacement More

by AMY.MEARA
Recommend Dealer
No
Employees Worked With
Kaitlyn Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
February 17, 2024

Since I've moved here, I have been utilizing this dealership and have had no issues. I really like the shuttle service that is provided, very convenient. I also really like the fact that my car is wa More

by StraightBlue2
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We're glad to know that you've been enjoying our services at Secor Subaru, especially the shuttle service and car cleaning! We appreciate your feedback and look forward to serving you again next time!

February 17, 2024

They were thorough in their service and inspection of my car. They kept me informed during the service More

by DEBADAM
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to know that our team at Secor Subaru kept you well-informed during the service and inspection of your car. Thank you for choosing us!

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