Secor Subaru - Service Center

It was fine. They are very through and informative. I would recommend them to others They are very through and informative. I would recommend them to others More

It was great. Having a loaner car saved my jobs. Service is great. I just wish it wasn't so expensive. Having a loaner car saved my jobs. Service is great. I just wish it wasn't so expensive. More

I wasn't informed of the progress or any recommended repairs. I found out about recommended repairs when I picked up the car. 10 min before closing I was told to pick up the car. No one told me I had to repairs. I found out about recommended repairs when I picked up the car. 10 min before closing I was told to pick up the car. No one told me I had to pick up the car before 5 and you weren't open on Saturdays and Sundays. So I didn't have the car all weekend. More

They were not 'scipted' people fun to talk to. Actually noticed a couple of things I added to my car's apperence and liked it. Actually noticed a couple of things I added to my car's apperence and liked it. More

I stopped in since I needed a jump in the am. Kyle was great! I was able to get New battery installed & during the safety check they noticed a front alignment was needed. they took car of that to Kyle was great! I was able to get New battery installed & during the safety check they noticed a front alignment was needed. they took car of that too ! I'm very satisfied with service provided! More

Excellent customer service and support. Addressed all my questions and concerns . Very professional and attentive. Addressed all my questions and concerns . Very professional and attentive. More

The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional two days before I even knew it arrived (I had to call several times.) I was also told because I had an infant daughter born literally the day after I purchased the vehicle and the drive would be over a 2 hour round trip that this hubcap would be delivered to me. This is not the case as the story continues to change, how it couldn't possibly be delivered this week because "it's too busy and important of a week" but when I was interested in purchasing the car I got multiple calls back and got information immediately, but once it's a warranty part that they don't make money off of it's a low priority and the customer gets swept in the dust. Very disappointed and will not be doing more business here. More

Wonderful staff. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. More