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Secor Subaru - Service Center

New London, CT

4.7
1,277 Reviews

1,277 Reviews of Secor Subaru - Service Center

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January 30, 2019

HEADLIGHT REPLACEMENT Running lights and high beams were not operating. Had to have new bulb replacement. 2nd time for bulb replacement in a 2016 auto. I think this is u More

by GLENWOOD189
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, Amanda Easom
January 30, 2019

Great Just they forget to car wash my car coz every time i do my change oil after they finish my car is already wash t More

by RON_VCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

Tracking Down a Mystery Amanda listened carefully to a door lock problem that mysteriously fixed itself. I wanted to know whether it suggested any preventive measures so my More

by DaveB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
January 29, 2019

Oil change & tire rotation Easy scheduling for drop off and pick up, completed work on time, and shared valuable advice on vehicle maintenance for future based on mileage. Thank More

by HOMEBASE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
January 29, 2019

Fog light replaced I got an appointment on the same day I called the Service Department. I was able to wait while the bulb was being replaced. Secor Subaru also washed m More

by MZAMPINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
January 28, 2019

60,000 mile service My car was ready when Secor said it would be. They gave me a loaner car to use for the day. My car was returned looking nice and clean and is running More

by JOANNA1JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
January 26, 2019

Great customer service. Starting with the sales and moving forward to the service,they show how much they will do to make you satisfied.Always a great experience.I always rec More

by MARYGULYA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Amanda Easom
January 26, 2019

Battery needed replacement Spoke with Jay because my car was not starting with the auto starter and he was able to get me in the same day to get battery replaced. More

by jnunes68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, Amanda Easom
January 25, 2019

Excellent service We recently had to have some serious work on our 2009 Outback. The Service Dept at Secor was very helpful and did an outstanding job More

by Kevin & Deirdre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, John Donovan, Amanda Easom
January 24, 2019

Great service experience! The tailgate on our 2017 Outback couldn’t be opened and the car made very loud beeping alerts whenever I put it in gear. Amanda got us into Service i More

by PMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fulton, Amanda Easom
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