Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,869 reviews
Overall great experience. Paul W. Was wonderful to work with. He helped us with the whole process without any pressure. The finance department was great as well. We would totally buy another from Secor Sub with. He helped us with the whole process without any pressure. The finance department was great as well. We would totally buy another from Secor Subaru. More
This was my second recent visit to Secor for Subaru service. Again it was a positive experience. The staff was efficient & courteous. The loaner program is a plus. My recall was completed in a reasonab service. Again it was a positive experience. The staff was efficient & courteous. The loaner program is a plus. My recall was completed in a reasonable time and I got my car backed washed More
A day after getting a major service done (30,000mi + recall) a large bolt fell out of the dash while I was driving. It was not screwed in from when the mechanic took it apart to fix the recall. This tot recall) a large bolt fell out of the dash while I was driving. It was not screwed in from when the mechanic took it apart to fix the recall. This totally makes me question all of the work that was done on the car. Also, there is now a significant leak of water onto the front passenger footwell carpet. THIS DID NOT HAPPEN BEFORE GETTING THE CAR SERVICED at Secor. I am supremely disappointed. I am never one to complain, but when you pay for dealership service you expect that the car will be given back to you in better condition than when you dropped it off for servicing. More
Just bought a car from Secor Subaru for the first time. Salesman Angel was very helpful. Service department later was also very helpful and efficient. Salesman Angel was very helpful. Service department later was also very helpful and efficient. More
When we were shopping to buy our first Subaru, we were going to a local dealership quite often. The technicle questions that I had were not able to be answered. We then went to Secor where all questions going to a local dealership quite often. The technicle questions that I had were not able to be answered. We then went to Secor where all questions I had pertaining to an Outback were answered in detail. We then purchased our new Outback. More
I’ve had 5 Subaru cars and won’t get another brand. A big part of the reason is the people at Secor Subaru. The sales and service personnel are very nice and make you feel confident that you are being taken part of the reason is the people at Secor Subaru. The sales and service personnel are very nice and make you feel confident that you are being taken care of. Over time you spend more time with the service people than sales and I couldn’t be happier with the service. In particular Lauren McGloin has taken care of me and my car the most. Lauren always takes time to understand the reason for the service and she keeps me informed on the status. That level of customer attention combined with her pleasant personality always puts me at ease during a service call. I have and will continue to recommend Secor Subaru to friends and family. More
Went in to replace a wheel bearing, They ended up replacing the bearing along with an airbag that had a recall that I was unaware of. They even washed and vacuumed my car. Service and staff was great replacing the bearing along with an airbag that had a recall that I was unaware of. They even washed and vacuumed my car. Service and staff was great, they gave me a free loaner car while they did the work. I would definitely bring my car back if needed. More
excellent service by Sales manager Mike I could not be more pleased with the outstanding support and service by Mike. My circumstances were a little unique and stressful at least for me and I could not be more pleased with the outstanding support and service by Mike. My circumstances were a little unique and stressful at least for me and Mike was able to get the used Forester in, bring it out and get the transaction completed in a very timely manner. Ithin beyond the call of duty was supporting the pick up by a carrier service where the car was to be sent to idaho. He helped with that and I think had to stay later in the day as the driver was delayed. I very much appreciate the 110% effort that he and his fellow colleagues provided More
THE BEST CAR DEALERSHIP I'VE KNOWN (and I'm old!) Everyone acts like real people, actual neighbors. I enjoyed my time getting informed about the options Subaru provided me for a new car, as well as dr Everyone acts like real people, actual neighbors. I enjoyed my time getting informed about the options Subaru provided me for a new car, as well as driving several models. More