Secor Subaru

The installation of the customer-supplied OEM front skid plate was fast and trouble free. Price was great and the workmanship was very professional. I greatly appreciate Secor for installing the customer-su plate was fast and trouble free. Price was great and the workmanship was very professional. I greatly appreciate Secor for installing the customer-supplied item without a hassle; not all dealer service centers will do that. More

Amazing customer service! Went above and beyond to help me get the car that met my needs. Very happy with the service I received and the communication from the full tean me get the car that met my needs. Very happy with the service I received and the communication from the full tean More

My years wirh Secor I've been a Secor Subaru owner for over twenty-six years . In that time I have visited the service center many times. the service is always excellent I've been a Secor Subaru owner for over twenty-six years . In that time I have visited the service center many times. the service is always excellent and I have come to enjoy the wait in their well appointed waiting area. The service is well a organized and always at my convenience. As with all of us, there is sometimes bad news, but everything has always been well explained and no pressure brought to bear about getting the work done. I feel we are equal partners in the ownership of my cars. They take good care of us both. More

Professional not pushy They were courteous and friendly and knowledgeable about the car. They all drove Subaru’s which I liked. It was a positive buying experience. They wer They were courteous and friendly and knowledgeable about the car. They all drove Subaru’s which I liked. It was a positive buying experience. They weren’t pushy. More

We purchased a new 2020 Subaru Ascent Touring and never once felt pressured into a buy. Our salesman, Larry, was prepared and the vehicle was ready when we arrived for our test drive. Larry was knowledgeab once felt pressured into a buy. Our salesman, Larry, was prepared and the vehicle was ready when we arrived for our test drive. Larry was knowledgeable about Subaru's deals and was very patient with our questions over the month it took us to decide. The whole deal was laid out in black and white without any confusing add ons and their follow up with our purchase has been great. More

Fast & quick service. Kept me updated on the wait time via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure f via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure for pickup. Thanks Lauren! More

Used the service center, everyone was awesome, super friendly, timely and Provided complete service. Will go back again with any future issues or services needed. friendly, timely and Provided complete service. Will go back again with any future issues or services needed. More

I always feel my car is in good hands. They are honest and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. More

I visited Subaru location in New London on July 8, 2020. Lauren was my service coordinator. It was very high quality service, done in a timely manner. Lauren was my service coordinator. It was very high quality service, done in a timely manner. More

Oil change and recall repair. Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the r Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the recall repair would take some time and so was ready to be picked up. The dealership called later in the afternoon and my car was ready (and clean!). Any trouble I've had in the past was with being notified that my car was ready when I was waiting for it. Very happy with this visit, knowledgeable, polite, timely. More