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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
September 29, 2020
Angel and Dan made my buying experience a pleasure. No run around . Fare price and good trade value on my 2014 Forester. Love the 2020 Forester Sport. Shopped around before I went there. Dan B run around . Fare price and good trade value on my 2014 Forester. Love the 2020 Forester Sport. Shopped around before I went there. Dan B More
by Dan Black
September 28, 2020
I recently drove in 5 minutes before closing with a screw in my tire. “No problem”. Amazing service I believe the name of the person who helped me was Lauren. She is incredibly professional, efficient and in my tire. “No problem”. Amazing service I believe the name of the person who helped me was Lauren. She is incredibly professional, efficient and customer focused. She took a look at the tire and after realizing it would need to be patcheset me up with a loaner and I was able to pick my car up first thing next morning. This is why I buy Subaru’s. Not just a great car but always great service. More
by MOME25
Verified CustomerEmployees Worked With
Lauren McGloin
September 27, 2020
still waiting on my payment book or information after a month!!! payment is due in less then 2 weeks, mailing in payments could take a week!! month!!! payment is due in less then 2 weeks, mailing in payments could take a week!! More
by CMARTIN10004
Employees Worked With
Angel Izquierdo, Kevin O'Donovan
September 24, 2020
Lauren is an awesome service advisor, she and her team was in constant contact with me when my car was in the shop. They also caught another Subaru dealership had put non Subaru breaks on my car. This is was in constant contact with me when my car was in the shop. They also caught another Subaru dealership had put non Subaru breaks on my car. This is not ok and needs to be fixed, Lauren called the other dealership to help me get this fixed. More
by NONE3
Employees Worked With
Lauren McGloin
September 22, 2020
Service was not what it used to be. Mix up on scheduling through on line. No complimentary vacuum. Profane language used indirectly about me. Unacceptable through on line. No complimentary vacuum. Profane language used indirectly about me. Unacceptable More
by JONOLOMO09
Employees Worked With
John Donovan
September 21, 2020
Service was great! Easy drop off, loaner car was ready, service coordinator, Lauren, kept me up to date the whole day and they got it done in time for me to pick up my daughter! service coordinator, Lauren, kept me up to date the whole day and they got it done in time for me to pick up my daughter! More
by LALA.SCARPA
Employees Worked With
Lauren McGloin
September 19, 2020
The reason I purchased my Subaru from Secor is their history of honest, reliable, and expeditious service. I've been a customer of theirs for over 30 years. history of honest, reliable, and expeditious service. I've been a customer of theirs for over 30 years. More
by Bob Sturwold
Employees Worked With
Lauren McGloin
