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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
October 08, 2020
Dan Mirles helped us with a new car purchase 5 years ago and he impressed us enough that we returned. I wouldn't hesitate to use him again. and he impressed us enough that we returned. I wouldn't hesitate to use him again. More
by DP
Verified CustomerEmployees Worked With
October 07, 2020
Always done right by me. Upfront, cordial. Phone answering and voicemail returning could use some improvement. Amanda and Lauren are VERY thorough. John was comprehensive with me. Willing to escalat answering and voicemail returning could use some improvement. Amanda and Lauren are VERY thorough. John was comprehensive with me. Willing to escalate to Subaru when warranted. More
by WRX+Forester
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
October 06, 2020
The salesman was excellent at the point of purchase. However, the process of getting an I performed service refunded was an unmitigated disaster as I was told a check was in the mail for a refund and th However, the process of getting an I performed service refunded was an unmitigated disaster as I was told a check was in the mail for a refund and then subsequently told I would not be getting a check and had no recourse for being refunded for a service I have yet to have performed. More
by COSUBA
Employees Worked With
Paul Westermeyer, Lauren McGloin
October 05, 2020
Pick-up of our Forrester at home for service and delivery back to our home after service was greatly appreciated. During difficult times this indicates how Secor Subaru cares about its customers. back to our home after service was greatly appreciated. During difficult times this indicates how Secor Subaru cares about its customers. More
by JTSEIDEL
Employees Worked With
Lauren McGloin
October 05, 2020
Very helpful and quick. Car hadn’t been serviced in a long time and was worried there would be tons of things to fix but they did only what was needed. long time and was worried there would be tons of things to fix but they did only what was needed. More
by FI297
Employees Worked With
John Donovan
October 04, 2020
The service department kept me informed regarding my car’s service, provided me with a ride home and later on, a ride back to pick up my car. car’s service, provided me with a ride home and later on, a ride back to pick up my car. More
by KBKAISER01
Employees Worked With
Lauren McGloin
October 01, 2020
I drove up from Texas and didn't know any Subaru service areas here, but from the moment I came in to get my Outback maintenace done, it was like I was home. Friendly, helpful, and very knowledgeable! areas here, but from the moment I came in to get my Outback maintenace done, it was like I was home. Friendly, helpful, and very knowledgeable! More
by Maggie
Employees Worked With
James???
September 30, 2020
Had a very positive experience Dan made the process seamless and transparent. I got exactly the car I wanted and would recommend Secor to anyone looking for a new Subaru. seamless and transparent. I got exactly the car I wanted and would recommend Secor to anyone looking for a new Subaru. More
by NDAKOTAB
September 29, 2020
Had been away from Secor for years; glad to be back as Sales & Service appear to be improved from last issues. Would like to see more masks, even as staff members walk by in the lot, usually without dista Sales & Service appear to be improved from last issues. Would like to see more masks, even as staff members walk by in the lot, usually without distancing. Recent call from Kevin in Finance was textbook good service. Thanks, Kevin!! Angel is a terrific sales rep. Why aren't all staff members given Secor Subaru masks?? I'd want one myself - get that Subaru Love brand backing up a effective health message. More
by ROMANSAXON
Employees Worked With
Angel Izquierdo, Kevin O'Donovan, Michael Sharrio
