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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
November 16, 2020
Communication was horrible. Didn’t get a written estimate before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a messag before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a message. Will never go there again. Will tell others to avoid dealership. More
by ERIC_R_WALTON
Verified CustomerEmployees Worked With
Lauren McGloin
November 16, 2020
I was extremely happy with the way Angel worked with me . I had recently come from Holmgren and was not satisfied with the price they offered me for my 2008 outback . Angel was able to give me more money for I had recently come from Holmgren and was not satisfied with the price they offered me for my 2008 outback . Angel was able to give me more money for my trade in and get my monthly payments exactly where I needed them to be . I left there purchasing a brand new 2021 Crosstrek and I love it !! More
by Kbrodeur
November 12, 2020
Dan Mirles was great. Very knowledgeable and not pushy. They were also reasonable on the sales price and trade-in and made the whole process easy. They were also reasonable on the sales price and trade-in and made the whole process easy. More
by ESANTORO
Employees Worked With
November 12, 2020
Sales staff are attentive without being pushy. They are knowledgeable and always pleasant. I have purchased two cars from them and have been happy with the sales experience. knowledgeable and always pleasant. I have purchased two cars from them and have been happy with the sales experience. More
by FERMITE
November 12, 2020
Excellent service. The staff, especially Lauren McGloin, was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. More
by Sport
Employees Worked With
Lauren McGloin
November 10, 2020
All of our experiences have been great. Courteous, professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. More
by MMIELLO
Employees Worked With
Lauren McGloin
November 08, 2020
Overall good service. I was called back and told the card was ready. Drove over to pick it up and I asked if it was vacuumed. They said no but it could be done “if I wanted”. I found it unusual this time to was ready. Drove over to pick it up and I asked if it was vacuumed. They said no but it could be done “if I wanted”. I found it unusual this time to have to ask for vacuum and and wash. More
by CHRISTINECABRAL1
Employees Worked With
Lauren McGloin
November 06, 2020
Fantastic service from Paul. I couldn’t imagine doing anything differently and his expertise on the car is unmatched. I am very happy with my purchase and glad I could do it through Secor with Paul W. anything differently and his expertise on the car is unmatched. I am very happy with my purchase and glad I could do it through Secor with Paul W. More
by ALEXA1995
Employees Worked With
Paul Westermeyer
