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Secor Subaru

New London, CT

4.7
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,869 reviews

November 27, 2020

Excellent Service. My car was ready when promised and returned vacuumed and washed! I travel 1-hour for service as i know that it will be done correctly More

by EGASSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Nov 30, 2020 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We appreciate you making the hour drive to see us and look forward to your next visit!

November 25, 2020

Prompt service they explained everything and even when a solution was not evident they were ready to set up a responsive plan to ensure my satisfaction. Thanks a lot! More

by JEMITCHELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Marsh
Nov 30, 2020 -

Secor Subaru responded

Thank you for choosing our team at Secor Subaru!

November 25, 2020

Very good service all around. Friendly and helpful. The only issue I had was that was they inflated my tires too high but otherwise outstanding! More

by DUNCANCLARK60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Nov 30, 2020 -

Secor Subaru responded

Thank you for your feedback, if you have any further concerns, feel free to reach out to our team!

November 23, 2020

I already filled one out. I filled out a survey already several weeks ago. I am very happy with my new car. I have a couple questions about it which I will ask Dan about. Thank you. More

by WSMCAULEYUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Secor Subaru responded

Thank you for your honest feedback! We're always a phone call away to discuss any questions! -Secor Subaru

November 19, 2020

We had service work done for an airbag recall. The experience was great overall! Really appreciated all the communication throughout the process, even the texting. Thank you. More

by jbaudro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
Nov 19, 2020 -

Secor Subaru responded

Thank you for taking the time to share your experience Secor Subaru! We appreciate the kind comments and hope to serve you again in the future!

November 19, 2020

Lauren and team were both efficient and caring to my customer needs. Always available to address my Subaru questions or concerns I would highly recommend friends and family to purchase a vehicle fro More

by EDIEFREEMAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Nov 19, 2020 -

Secor Subaru responded

Thank you for recommending Lauren at Secor Subaru! We're so lucky to have you as a customer!

November 19, 2020

Excellent service. Organized and efficient. Thank you............,,.,Eileen Boyce. I am bothered by your telling me to use at least 25 words in my review. Eliminate that request or you won’t be gett More

by GREATNECK179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
Nov 20, 2020 -

Secor Subaru responded

Thank you for the five-star review of Secor Subaru, Eileen!

November 17, 2020

Service was quick, efficient, and courteous. Car was washed and returned in good order. Service desk was pleasant and attentive and confirmed the services I requested were all completed. More

by BWiatr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
Nov 17, 2020 -

Secor Subaru responded

Thank you for taking the time to share your experience with Secor Subaru! We're glad our service team was able to earn your five-star rating and we look forward to seeing you again in the future!

November 17, 2020

Secor Subaru has always taken great care of my family and I. It’s always a pleasure to take my business there and I look forward to my next encounter. More

by RODNEYALBERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Izquierdo, Kevin O'Donovan, Michael Sharrio, Paul Westermeyer, Rob Dupont, Lauren McGloin
Nov 18, 2020 -

Secor Subaru responded

This review just made our day! It's an honor being able to take care of you & your family's vehicle needs, and we look forward to your next visit with us. Thank you for being a valued Secor Subaru customer and we'll see you next time!

November 16, 2020

Better than the last time I was there. Even had a thank you note on the bill. Getting more customer oriented , I guess complainy helped More

by ARNOLD.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
Nov 16, 2020 -

Secor Subaru responded

Thank you for your review! We're so happy to hear that we earned back your business! See you next time at Secor Subaru, Arnold!

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