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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
December 12, 2020
Great place to buy a car. Angel explained everything that was to be known about the vehicle prior to leaving the dealership. Thank you Secor Subaru. was to be known about the vehicle prior to leaving the dealership. Thank you Secor Subaru. More
by EP
Verified CustomerEmployees Worked With
Angel Izquierdo
December 09, 2020
Excellent service. Efficient. Educated staff. Positive experience. Have been using Secor for over 10 years and have always been more than satisfied. Love Secor Subaru! experience. Have been using Secor for over 10 years and have always been more than satisfied. Love Secor Subaru! More
by CYNDIDVM
Employees Worked With
Lauren McGloin
December 09, 2020
Secor Subaru and Paul Westermeyer, my salesman, were fantastic. They were incredibly helpful, and I recommend the dealership to anyone who is looking for a vehicle. fantastic. They were incredibly helpful, and I recommend the dealership to anyone who is looking for a vehicle. More
by CARRIE
Employees Worked With
Mike the Manager, Kevin O'Donovan, Paul Westermeyer
December 09, 2020
Brought my car in for service and oil change. The mechanic checked for engine knock and assured me my car was in good shape. I brought my car in because I heard through the grapevine that the mechani mechanic checked for engine knock and assured me my car was in good shape. I brought my car in because I heard through the grapevine that the mechanics are top notch for Subaru. Jason was my service advisor. Top notch, professional, and most importantly, very thorough. Thank you More
by DONCUARTERO
Employees Worked With
Jason
December 09, 2020
Secor Subaru is always patient, understanding, and pleasant to deal with! They even put my car through the car wash without my having to ask them. pleasant to deal with! They even put my car through the car wash without my having to ask them. More
by HILTLM
Employees Worked With
Lauren McGloin
December 07, 2020
Knowledgeable service department. Dealership service rates are steep but the dealership quality and assurance is worth it. Service advisor is straight forward and trustworthy. A great product supporte rates are steep but the dealership quality and assurance is worth it. Service advisor is straight forward and trustworthy. A great product supported by even better people, a winning combination that has won my confidence. More
by DAD4LIFE79
Employees Worked With
Jason Marsh
December 06, 2020
Vehicle still makes the noise I brought it in for, during “multiple road tests” they barely put 3 miles on the vehicle over a 3 week period, yet couldn’t duplicate the noise ... “multiple road tests” they barely put 3 miles on the vehicle over a 3 week period, yet couldn’t duplicate the noise ... More
by JESSICA
Employees Worked With
Lauren McGloin
December 04, 2020
Am 79, and in the middle of the virus, it was wonderful for someone to pick up my car, service it and bring it back. Thank You. for someone to pick up my car, service it and bring it back. Thank You. More
by MARYLABONTE42
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
December 03, 2020
Don't bother making an appointment. Secor has no respect for your time. Horrible customer service from female manager and owner. Better off just going to Jiffy Lube. Will never return or recommend. for your time. Horrible customer service from female manager and owner. Better off just going to Jiffy Lube. Will never return or recommend. More
by Eh.
Employees Worked With
Lauren McGloin
December 03, 2020
SERVICE WAS EXCELLENT. SERVICE DEPT. VERY COURTEOUS WE HAVE FIVE SUBARU IN THE FAMILY. MY 2016 OUTBACK HANDLES BETTER THAN THE LINCOLN MKZ I HAD . THIS IS MY SECOND SUBARU. HAVE FIVE SUBARU IN THE FAMILY. MY 2016 OUTBACK HANDLES BETTER THAN THE LINCOLN MKZ I HAD . THIS IS MY SECOND SUBARU. More
by POPCORN2480
Employees Worked With
JASON MARSH YOUR TECH THAT PERFORMED THE WORK ON MY CAR, SHOULD GET CREDIT
