Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,869 reviews
January 01, 2021
Jason attended my services at once upon my arrival. Ask if I would wait or need a ride back home. Got a message from him as soon as my car is ready. Excellent experience and prompt service if I would wait or need a ride back home. Got a message from him as soon as my car is ready. Excellent experience and prompt service More
by T2NICK2007
Verified CustomerEmployees Worked With
Jason Mars
December 31, 2020
The Service department at Secor Subaru is always friendly and accommodating. I don’t really have much else to say but filling up to make 25 words. and accommodating. I don’t really have much else to say but filling up to make 25 words. More
by DFLATS7
Employees Worked With
Lauren McGloin
December 29, 2020
The leasing of my 2021 Subaru Outback was a pleasure and well worth the trip from Cutchogue here on the orth Fork of LI. Thanks again. well worth the trip from Cutchogue here on the orth Fork of LI. Thanks again. More
by GSG0
December 29, 2020
Great to deal with. All work was done quickly. Gave me a loaner car wile the work was being done. Would recommend them to anyone. loaner car wile the work was being done. Would recommend them to anyone. More
by MEGGERT_99
December 22, 2020
It was very easy to purchase a vehicle from Secor. I am very pleased with my purchase and will purchase again when the time comes! very pleased with my purchase and will purchase again when the time comes! More
by PAIGEARABAS24
Employees Worked With
Angel Izquierdo, Kevin O'Donovan, Paul Westermeyer
December 22, 2020
I went to Secor Subaru for service on my 2014 Forester. The service was outstanding and Lauren kept me posted about everything that was happening. The service was outstanding and Lauren kept me posted about everything that was happening. More
by espinal32
Employees Worked With
Lauren McGloin
December 22, 2020
Once again the service I received at Secor was timely, thorough and as expected. Was able to make an appointment ahead of time so drop off was simple. Was very pleased overall with the quality of service thorough and as expected. Was able to make an appointment ahead of time so drop off was simple. Was very pleased overall with the quality of service More
by PJBINNY
Employees Worked With
Nick Hander
December 16, 2020
Impressive. Very helpful. I think these three words suffice . I do not have twenty five words. Survey is fine but this part is too cumbersome. suffice . I do not have twenty five words. Survey is fine but this part is too cumbersome. More
by MARYANNLITTLE
Employees Worked With
Nice 26 year old guy who picked me up when my car was ready, Jean Canela
December 15, 2020
Secor did a great job; after I had an issue with an airbag recall, they took full responsibility for making sure the issue was resolved. They went beyond their required work, and made sure things were airbag recall, they took full responsibility for making sure the issue was resolved. They went beyond their required work, and made sure things were “made right! (Even though it turned out it wasn’t something they had done wrong). That is the type of service you don’t see much anymore! More
by Greg S
Employees Worked With
Jason , Lauren McGloin
December 13, 2020
The service area lacks a customer view other than looking through a small outside window. Because of this I won't be able to answer most of your questions. I can only assume your workers do what the contra through a small outside window. Because of this I won't be able to answer most of your questions. I can only assume your workers do what the contract states.. that oil was changed & tires rotated. I was able to see the car on the lift & service was prompt based on my appointment time. My generation is senior, older than baby boomers (1946 to 1964). More
by CARE
Employees Worked With
I think it was Nick.
