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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
Verified Customer
February 03, 2021
I had my 12,000 mile inspection, oil change and tire rotation done. I was in and out in under an hour. Friendly service in a comfortable environment. I'll be back. rotation done. I was in and out in under an hour. Friendly service in a comfortable environment. I'll be back. More
by Happy Customer
Employees Worked With
Jean Canela
February 01, 2021
My battery died.. You fit me in without an appointment. An provided transportation to and from the service dept from my house..I could not have gotten the car fixed with out the ride..Thankyou. An provided transportation to and from the service dept from my house..I could not have gotten the car fixed with out the ride..Thankyou. More
by NANCYKWASNIEWSKI
Employees Worked With
Nick Hander
January 27, 2021
WAS KEPTED INFORM EVERYDAY ON THE VEHICLE WE WANTED THAT WAS GOING TO A PORT LOCATION IN RI. WAYNE SPENT THE TIME TO GO OVER ALL THE FEATURES OF THE FORRESTER AFTER IT WAS PURCHASED. LOW KEY, NO HARD CORE S WAS GOING TO A PORT LOCATION IN RI. WAYNE SPENT THE TIME TO GO OVER ALL THE FEATURES OF THE FORRESTER AFTER IT WAS PURCHASED. LOW KEY, NO HARD CORE SALES PITCH. More
by HCHILDS0
January 26, 2021
My recent ratings for service at Secor have gone down slightly. I still trust the quality of their service, but the feel has gotten much less personal. Staff are courteous and helpful, but when I recen slightly. I still trust the quality of their service, but the feel has gotten much less personal. Staff are courteous and helpful, but when I recently brought my car in for oil change and routine inspection, it took much longer than expected. In fact, I returned to the office after 90 min and the car was ready but no one had come to the waiting area to tell me. A little disappointing. More
by customersince1993
Employees Worked With
Jean Canela
January 26, 2021
Visit did not take long. Job completed in good fashion. Replaced right side outside mirror. Works fine xxxxxxx xxxxxx xxxxx xx. Xxxx. Xxxxx. Xxx. Xx. Replaced right side outside mirror. Works fine xxxxxxx xxxxxx xxxxx xx. Xxxx. Xxxxx. Xxx. Xx. More
by C.ORSINI
Employees Worked With
Jean Canela
January 25, 2021
Larry Becker was very helpful and found the car that I wanted, in a short period of time. Very happy with my purchase and with the financing. wanted, in a short period of time. Very happy with my purchase and with the financing. More
by DENGDALL8
January 24, 2021
My most recent service visit to Secor was excellent and this is typical of my experience with this organization. They are responsive, helpful and do not hesitate to provide service and support beyond what this is typical of my experience with this organization. They are responsive, helpful and do not hesitate to provide service and support beyond what I’m used to. More
by PJBINNY
Employees Worked With
Jean Canela
January 23, 2021
Really friendly neighborhood. They truly care about what you need and go above and beyond to make sure everything will work as intended. Highly recommended!! you need and go above and beyond to make sure everything will work as intended. Highly recommended!! More
by EP
Employees Worked With
Nick Hander
January 23, 2021
Would have been five stars, but it took two service visits to acknowledge a defect and another visit to make corrective action. Service advisors need to be more attentive to customer. visits to acknowledge a defect and another visit to make corrective action. Service advisors need to be more attentive to customer. More
by Gordon
Employees Worked With
Nick Hander
