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Secor Subaru

New London, CT

4.7
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,869 reviews

March 03, 2021

This is my third Subaru purchase from Secor and the 6th from my household. The salesman and financier were both knowledgeable, friendly and didn’t waste my time. More

by KWILSON20
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Mar 04, 2021 -

Secor Subaru responded

Thanks for being a loyal Secor Subaru customer! We appreciate your business and hope to have you as a customer for life!

March 02, 2021

I've had my Outback & Forester in for several routine service appointments this month. Each time Nick H. Was my service advisor. He is incredible!!! He thoroughly explains the work, is courteous, pati More

by ABATES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Mar 03, 2021 -

Secor Subaru responded

Thank you for taking the time to leave us this review! We are lucky to have Nick on the Secor Subaru service team and are glad to hear you can always trust him with your needs! See you next time!

March 01, 2021

Love this dealership. Always patient, kind, good communication and, most important, honest! Thought I needed brakes pads, but they gave me the measurements and told me I could wait. More

by HILTLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Mar 01, 2021 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

February 28, 2021

Was a great Dealership..the salesman Wayne was great..Went out of his way to meet our needs on a very Snowy morning. Thank you! More

by thetoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Mar 01, 2021 -

Secor Subaru responded

Thank you for choosing Secor Subaru, we appreciate your positive feedback!

February 26, 2021

I am always very happy with the level of service that I receive from Secor Subaru. The courteous, knowledgeable, and professional manner with which they handle my questions and concerns leave me feeling go More

by Robert Cleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Nick Hander
Feb 26, 2021 -

Secor Subaru responded

Thank you for your confidence in Secor Subaru, and for your business. We are thankful to have you as a customer, Robert!

February 25, 2021

Always accommodating, friendly and through when having my vehicle serviced. Love how my car gets washed and vacuumed!! My current Subaru is my 4 th one. I shop different dealerships but I always land at Sec More

by AVS_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Feb 26, 2021 -

Secor Subaru responded

Thanks for being a Secor Subaru customer! We appreciate your positive feedback and look forward to your continued business with us.

February 25, 2021

Larry Becker was knowledgeable and friendly with no pressure. He answered our questions professionally even when comparing competitor's vehicles. Best buying experience that my wife and I have experie More

by tbueck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Feb 26, 2021 -

Secor Subaru responded

We're so glad to hear this! Thanks for visiting Larry at Secor Subaru, we're thrilled he could make it a great experience.

February 17, 2021

Service was prompt, as scheduled ahead, and I was greeted in friendly helpful manner. The waiting area was pleasantly designed with ample seating. I conversed with salesmen about the 2022 BRZ More

by HSTAMPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Feb 17, 2021 -

Secor Subaru responded

We’re glad we could deliver a 5-star experience! Thanks for visiting us at Secor Subaru!

February 15, 2021

My battery died. Your manager was so accommodating. Fit me in without an appointment because of our issue. Arranged to have the car picked up at our hoe and delivered back when job was done! The driver w More

by WKOPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names of people that helped us! They were great
Feb 15, 2021 -

Secor Subaru responded

It was our pleasure to help you out! Thanks for choosing Secor Subaru for your service needs!

February 12, 2021

Service went smoothly and a recall was handled at the same time of the appointment I made. This 25 word minimum is ridiculous and stupid. More

by RCR326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Feb 15, 2021 -

Secor Subaru responded

Thanks for taking the time to leave this review! Customer feedback is super important to us, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

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