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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
March 29, 2021
Working with Secor is always a pleasure. Dan was very knowledgeable and very prepared for exactly what we needed. Always a pleasure to work with. knowledgeable and very prepared for exactly what we needed. Always a pleasure to work with. More
by LLAWRIE
Verified CustomerEmployees Worked With
March 29, 2021
Oil change. tire rotation done. Okay twenty five words. I wish these cars had decent bumpers and did have so much plastic on the exteriors I wish these cars had decent bumpers and did have so much plastic on the exteriors More
by PBRIE
March 29, 2021
Your support staff was extremely helpful. They went above exceptions of service. I almost did not send because I was told I couldn’t submit because I didn’t write 25 words, I would change that! I did f above exceptions of service. I almost did not send because I was told I couldn’t submit because I didn’t write 25 words, I would change that! I did finish because I was very impressed with the front desk employees. More
by Annmariebartelli
Employees Worked With
She worked the front desk, I do not know her name, she was excellent , Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
March 28, 2021
I was very pleased with the professional atmosphere and the no nonsense information at the dealership. Everyone was very friendly and helpful. The car was ready for me at the scheduled time. I would recomm the no nonsense information at the dealership. Everyone was very friendly and helpful. The car was ready for me at the scheduled time. I would recommend the company. More
by NYOBGYN1
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
March 25, 2021
when I arrived at Secor Subaru, I was greeted by a very courteous and helpful gentleman who took my car key and provided me with a loaner car to use while they diagnosed my Outback. Unfortunately, the ra courteous and helpful gentleman who took my car key and provided me with a loaner car to use while they diagnosed my Outback. Unfortunately, the radio needed replacement. I declined the replacement, came back and picked my car up. Secor Subaru had washed my car and had it ready for me by the door. I was surprised that they didn’t charge me for their diagnostic services. The little things make a big difference and go a long way. Thank you Secor Subaru. More
by HMUHSIN
Employees Worked With
Bryan Carambot
March 24, 2021
Always found Secor Subaru to be easy, courteous and a good deal. This was my second lease with Dan Mirles. Also great service at no cost under warranty. good deal. This was my second lease with Dan Mirles. Also great service at no cost under warranty. More
by STREETFLASH18
March 24, 2021
I previously wrote a bad review due to a lack of response. Presently Secor’s service department is Working hard to correct the situation and I am grateful to them and I am thankful response. Presently Secor’s service department is Working hard to correct the situation and I am grateful to them and I am thankful More
by APRKOZ
Employees Worked With
Jean Canela
March 23, 2021
I have been a Secor customer for many years so when i was looking to purchase a new Subaru Forester, I went back to Secor. I feel I’ve always been treated fairly. looking to purchase a new Subaru Forester, I went back to Secor. I feel I’ve always been treated fairly. More
by KBKAISER01
March 22, 2021
Efficient and knowledgeable. Give good information about what repairs needed. Did not have to wait to get an appt.Phone communication good. Just costly to have work done. what repairs needed. Did not have to wait to get an appt.Phone communication good. Just costly to have work done. More
by CECILLEFRANK
Employees Worked With
Jean Canela
March 21, 2021
Very disappointed in service. Given poor information after being charged for updates that failed I was then Admonished by Subaru people for calling the number given by Jean as next step. He was told by after being charged for updates that failed I was then Admonished by Subaru people for calling the number given by Jean as next step. He was told by Secor they never heard of my car problem (I have slip and business card) Media console failed me in the middle of New York City traffic. Huge safety concern this Car has less than 45000 miles on it : / No call back after leaving a message More
by APRKOZ
Employees Worked With
Jean Canela
