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Secor Subaru
New London, CT
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,887 reviews
June 05, 2024
Kait was absolutely amazing! She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my que She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my questions about my vehicle. The one question she couldn't answer She made sure to ask the tech guys and got back to me as soon as the service was completed. She even went above and beyond and checked under the seats for an object for me because I couldn't reach! She took the time to break down all the costs for me and explain the additional maintenance my car was going to need in the future. I was amazed at her customer service and will definitely make sure to request her for all my future service appointments! She is astounding! More
by BOOKLOVERBRI
Verified CustomerEmployees Worked With
June 05, 2024
Very professional and courteous and good service. Very prompt and kept me informed during my service appointment Very prompt and kept me informed during my service appointment More
by MMINGO222
Employees Worked With
June 03, 2024
The employees at Secor Subaru are always very helpful and very friendly and very knowledgeable very friendly and very knowledgeable More
by Nana1231
Employees Worked With
Other Employees :
Dan Mirles Dan is an awesome salesman. He’s always out of his way to be helpful. He’s very kind and very knowledgeable.
June 02, 2024
From the front desk to the repair garage, everyone at Secor is helpful, knowledgeable and professional. Secor is helpful, knowledgeable and professional. More
by SSAVITEER
Employees Worked With
June 01, 2024
I went in for an oil change and tire rotation and almost 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person 2 hours later it was done. I had made an appointment hoping it would be around an hour with the safety inspection being done also. The service person was not very good at keeping me updated. More
by gdavis219
Employees Worked With
June 01, 2024
This is the third vehicle we have purchased from Secor, and again we were quite pleased with this transaction. We feel we were treated fairly, and we are very happy with our new Outback. Dan was great to w and again we were quite pleased with this transaction. We feel we were treated fairly, and we are very happy with our new Outback. Dan was great to work with on the sales side, and worked to find the exact car we wanted. Austin explained all our options for protection of our new car, and he handled our financing needs in a friendly and efficient manner. More
by ARCHIES74
May 31, 2024
No complaints, quick and courteous service. Clean and comfortable waiting room. All employees were top notch. Clean and comfortable waiting room. All employees were top notch. More
by QUAILCT
Employees Worked With
May 31, 2024
Prompt service able to accommodate off hour drop off and pick up staff go out of their way to be accommodating pick up staff go out of their way to be accommodating More
by TIMMYT0
May 31, 2024
Competent and trust worthy at all times // do an excellent job with never any surprises excellent job with never any surprises More
by JIM0752
Employees Worked With
May 31, 2024
Everyone was very helpful. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. More
by kagearing
Employees Worked With
