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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
April 05, 2021
The staff at Secor helped me navigate a major engine problem with sensitivity and grace. I never want to have such a problem again, but if I did, I know where I'd go. problem with sensitivity and grace. I never want to have such a problem again, but if I did, I know where I'd go. More
by sean
Verified CustomerEmployees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
April 01, 2021
Wonderful service at Secor!! Appreciate everything they did for me and my family! I will definitely recommend their repair services to friends and family. Thank you did for me and my family! I will definitely recommend their repair services to friends and family. Thank you More
by CSTEWART1126
Employees Worked With
Jean Canela, Nick Hander
April 01, 2021
I can understand that this dealership is busy but I had an appointment and it took an hour to get an oil change. I didn’t really have any interaction with my service rep except for a text that stated that an appointment and it took an hour to get an oil change. I didn’t really have any interaction with my service rep except for a text that stated that he was my rep. I had to call to ask if and when my oil change was completed. No coffee cups, sugar, or cream. More
by AWils
Employees Worked With
Nick Hander
April 01, 2021
This is the first new vehicle I have ever purchased. After spending 7 months researching and test driving, I finally decided on what I wanted. Not only did you have the vehicle on hand, you came in unde After spending 7 months researching and test driving, I finally decided on what I wanted. Not only did you have the vehicle on hand, you came in under everyone else. I couldn’t be happier with my decision to purchase from Secor. More
by devreo
March 31, 2021
Our experience with Secor has been outstanding due to our salesperson, Steve Plona. We seriously only buy from him and so does our entire family. He picked up our car for service and has been honest and pro salesperson, Steve Plona. We seriously only buy from him and so does our entire family. He picked up our car for service and has been honest and professional. We love both our Subaru products and will only work with Steve. More
by ERPREUSSE
Employees Worked With
Steve Plona
March 31, 2021
They are always quick to locate any problems when my car is being serviced. They are polite and explain what needs to be done. I like my 12 year old Forester and you have serviced it throughout those years. is being serviced. They are polite and explain what needs to be done. I like my 12 year old Forester and you have serviced it throughout those years. I would use this dealership again. More
by OBOVAT
Employees Worked With
Nick Hander
March 31, 2021
It's a wonderful place. The salesmen professional and friendly. They responded positively to all my questions, They were very knowledgeable about the Subaru Outback. They didn't try to manipulate or pe friendly. They responded positively to all my questions, They were very knowledgeable about the Subaru Outback. They didn't try to manipulate or persuade my decisions. More
by MIKEBRUSCA
March 29, 2021
Good service. Good waiting room facilities. Also gave me a loaner that was very helpful. The problem with the car was fixed for a reasonable price. a loaner that was very helpful. The problem with the car was fixed for a reasonable price. More
by Revlynnm
Employees Worked With
I don’t recall the name
March 29, 2021
Thanks for the great buying experience at Secor Subaru. Wayne was very knowledgeable and helpful in my choice of a new Subaru Impreza. He gave a great orientation to the new technologies of my car. The dea Wayne was very knowledgeable and helpful in my choice of a new Subaru Impreza. He gave a great orientation to the new technologies of my car. The dealership was clean and comfortable to do business. Thanks again! More
by SCARPENTER0013
