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Secor Subaru
New London, CT
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,869 reviews
May 11, 2021
Very professional, happy with customer service!!! I'm very pleased with car, comfortable, smooth, well built! I will purchase again. Thank you for your service. very pleased with car, comfortable, smooth, well built! I will purchase again. Thank you for your service. More
by JTAYL
Verified CustomerEmployees Worked With
Kevin O'Donovan, Paul Westermeyer
May 10, 2021
Great family owned and operated dealership. Very friendly, competent staff. This dealership always scores high in customer satisfaction.They provide alternate transportation . Very clean well equi friendly, competent staff. This dealership always scores high in customer satisfaction.They provide alternate transportation . Very clean well equipped service center . More
by BILL2CYOU
Employees Worked With
Other Employees :
Kevin O'Donovan, Rob Dupont, Nick Hander
May 06, 2021
It was a great experience buying my car. I am so pleased with my purchase. Wayne made my experience wonderful. Thanks again Wayne Thank you with my purchase. Wayne made my experience wonderful. Thanks again Wayne Thank you More
by LRICATTA03
May 05, 2021
Great dealer no pressure we needed a newer auto found it at Secor took it for a test drive loved the car and we purchased it at Secor took it for a test drive loved the car and we purchased it More
by Commosgt68
May 03, 2021
Excellent Service Advisor. I was kept informed of when my vehicle would be ready due to the expected computer data update. Loaner car was clean and neat. my vehicle would be ready due to the expected computer data update. Loaner car was clean and neat. More
by Gordon
Employees Worked With
Nick Hander
May 02, 2021
Convenient location. The facilities are clean. The service work was done well. The waiting area had comfortable chairs, large screen TV and toys for young children. service work was done well. The waiting area had comfortable chairs, large screen TV and toys for young children. More
by Jrad
Employees Worked With
Other Employees :
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
April 30, 2021
I was treated with courtesy, professionalism, and respect. I was there for regular maintenance plus an AC condenser recall. The car was returned to me with all the problems completed respect. I was there for regular maintenance plus an AC condenser recall. The car was returned to me with all the problems completed More
by B_OOSMOM
Employees Worked With
Nick Hander
April 30, 2021
Great head mechanic great staff I felt well taken care of - they found out what was wrong with my car quickly - I needed to come back twice for 2 different fixes and o was treated so wonderfully. I will buy - they found out what was wrong with my car quickly - I needed to come back twice for 2 different fixes and o was treated so wonderfully. I will buy my next car here again More
by HUVALERIE
Employees Worked With
Head mechanic awesome!!!!!, Jean Canela
April 29, 2021
It was a real pleasure dealing with Bryan at Secors service department, after 50 years in the sales end of the business, Bryan took the time to fully explain what my issues were and how to correct the service department, after 50 years in the sales end of the business, Bryan took the time to fully explain what my issues were and how to correct them. He is like having a great car doctor. Will certainly return with both of my Subaru's with full confidence. Thanks for the great service and keep up the good attitude. More
by Westy
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
April 29, 2021
Excellent and seamless process. Went the extra mile to meet my needs and provided great hassle free interactions which are rare these days. Acceptable and helpful meet my needs and provided great hassle free interactions which are rare these days. Acceptable and helpful More
by BONJOURJANET
