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Secor Subaru

New London, CT

4.7
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,869 reviews

May 24, 2021

Although this is not where I bought my car the staff was friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires et More

by Sullivanpaula117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 24, 2021 -

Secor Subaru responded

Thanks for your support! It is always our pleasure to take care of you and we look forward to your continued business at Secor Subaru!

May 20, 2021

As a long time customer of Secor and Subaru enthusiast, I highly value their unparalleled level of service, attentiveness, friendliness and professionalism. They are like family! More

by Don Weller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 20, 2021 -

Secor Subaru responded

Don, we are so happy to hear that our team at Secor Subaru has been able to provide such excellent service to you! We so appreciate having you as a part of our family!

May 20, 2021

I put in an inquiry about a new Forester and Rob contacted me almost immediately! He scheduled me an appointment with Shane for the same day. Shane was awesome and not like those salesman at other d More

by NIPA26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Rob Dupont
May 20, 2021 -

Secor Subaru responded

We are so happy to hear that our team at Secor Subaru could get you your perfect car! We are honored to have earned your business and look forward to helping you out in the future!

May 18, 2021

Rick was excellent.... friendly & knowledgeable... waiting room outside the labor area very nice( & quiet....got some reading done! I need to arrange a detail day & time ASAP, and possibly go over a f More

by JLCMTTIT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Nick Hander
May 18, 2021 -

Secor Subaru responded

Thank you for this awesome feedback! Please reach out to us and we are more than happy to help you with anything you need!

May 18, 2021

Clean and efficient service department. Secor does all my Outback service work. They do quality work and I have never been disappointed in the way my car has been returned to me. More

by Bicknas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Secor Subaru responded

Thank you for the great review! We're glad you feel confident bringing your Outback to us! See you next time! - Secor Subaru

May 17, 2021

Great job again by the service staff. I was taken on time. The repair was done quickly and efficiently. The loaner car was great. I appreciate the assistance. More

by Subaru321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
May 18, 2021 -

Secor Subaru responded

Thanks for taking the time to leave a review. We're pleased to hear the loaner worked out well and glad that our service team got your vehicle in and out in a flash. The Secor Subaru team will be on standby whenever you need help again!

May 17, 2021

Friendly, knowledgeable, and an A+ experience! Happy to be part of the Subaru family now. Mr. Mirles was very patient and was easily reachable with the contact info he provided me. The entire transaction More

by ALEX_BOLANOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
May 18, 2021 -

Secor Subaru responded

Alex, we are so happy to hear that you had such a fantastic time at Secor Subaru! Thank you for your kind review!

May 16, 2021

everyone was friendly and the service was great.! the service department called as soon as my car was ready. i will have my car serviced there again More

by WENDYLYNN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
May 17, 2021 -

Secor Subaru responded

Wendy, we are so proud to hear that you had a great time at Secor Subaru! We look forward to helping you out next time too!

May 12, 2021

I submitted a review a few weeks back but I will do it again. Service was very good. I was in/out in just a little over an hour. waiting room was clean. Magazines were very old but still interesting t More

by JOKNITTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
May 12, 2021 -

Secor Subaru responded

Thank you for taking the time to leave us a review! Your feedback is much appreciated by our team. See you next time!

May 11, 2021

Everything was great, except I would have appreciated being advised when they realized there was going to be a delay getting to my oil change. More

by BMYSTICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
May 12, 2021 -

Secor Subaru responded

Thank you for your honest feedback. We will use your comments to improve our communication moving forward!

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