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Secor Subaru

New London, CT

4.7
1,869 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,869 reviews

August 10, 2021

An extremely pleasant transaction without any pressure. I felt that I was treated fairly and with care What more could your ask for. I will be back for my next vehicle. More

by CUSQUIRM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Aug 11, 2021 -

Secor Subaru responded

We're so happy to hear this! It was a pleasure having you visit us here at Secor Subaru and we look forward to seeing you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can assist you with!

August 05, 2021

Good prices serviceFriendly atmosphere Customer Good prices service Friendly atmosphere Customer friendly mnmmm Mmmm Mmmm Mmmm Mm Mm Mm Mm Man Mm Mm Mm Mm Mm Mm Mm Mm Mm More

by AAGLIARDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Secor Subaru responded

Thank you for the five-star rating! We're glad you enjoyed your visit to Secor Subaru!

August 04, 2021

I think service itself was good, shuttle service was nice. I was concerned/disappointed to find my console had been rifled through and my car unwashed. More

by SREUBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay- driver was very nice., Nick Hander
Aug 04, 2021 -

Secor Subaru responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and hope you will reach out if you wish to discuss this matter further.

August 04, 2021

The entire service department seemed to be focused on providing high quality customer-centered service. My car was returned to me expeditiously and in a reasonable time. More

by SEAPOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 05, 2021 -

Secor Subaru responded

We appreciate the great feedback about our team! Thanks for your business, from all of us here at Secor Subaru and we'll see you next time!

August 03, 2021

It took too long to get an appointment for a car with bad brakes. We ended up not driving that car for a week and a half before we were able to bring it in for service. More

by CJSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Jean Canela, Nick Hander
Aug 03, 2021 -

Secor Subaru responded

We appreciate you taking the time to leave us your honest feedback and review. We understand your frustration and appreciate your patience during these unpredictable times. Please don't hesitate to reach out to us if you'd like to discuss the matter further. Thank you, Secor Subaru

August 02, 2021

We purchased a CPO 2109 Subaru Ascent last week. We were extremely pleased with the entire process. This was out third subaru purchased from Secor Subaru. The consultant Larry, sales manager Mike and serv More

by MVITKO209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sharrio, Lauren McGloin
Aug 03, 2021 -

Secor Subaru responded

We're happy to hear our team provided five-star care to you during your purchase! We know you'll love your 2019 Ascent, and we're so grateful you chose Larry, Mike, Laura, and the Secor Subaru team to get you behind the wheel! Thank you!

August 01, 2021

The service department was very helpful and accommodating to my needs . They were professional and worked around my schedule. At reasonable prices and friendly atmosphere. More

by Mafalv57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Aug 02, 2021 -

Secor Subaru responded

Thank you for the positive feedback about our service team! We appreciate you coming to visit us here at Secor Subaru and hope to see you again next time!

August 01, 2021

The dealer was very kind and friendly. He makes everything went smoothly and easily also he was prepared for everything. I would recommend to other buyers. More

by JISUNNY0220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Secor Subaru responded

Thank you for your recommendation! See you next time at Secor Subaru!

July 30, 2021

After spending over $2500 on service my 2008 Subaru After spending over $2500 on service my 2008 Subaru still cannot pass emissions and be registered. Secor cannot fix and to date has no solution to re More

by MARKDUPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sharrio, Lauren McGloin
Sep 10, 2021 -

Secor Subaru responded

Thank you for reaching out. I'm sorry to hear you're continuing to have issues and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, would you please consider reaching out to me directly? Thanks, Lauren McGloin - Service Manager - (860) 442-2323 ext 245

July 29, 2021

The one downer was having to wait two day for rear hatch struts when I had said that’s what I needed when I made the appointment. More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Jul 30, 2021 -

Secor Subaru responded

Hi Craig, we thank you for your patience as you wait for the parts to arrive. Thanks for your business at Secor Subaru!

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