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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

June 16, 2024

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're glad to hear our team provided hassle-free service and fair pricing. We appreciate your support!

June 14, 2024

Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Secor Subaru responded

Thanks for sharing your positive experience with Secor Subaru! We're glad to hear that our team provided excellent service and helped get your repairs covered under warranty. Safe driving!

June 13, 2024

It was a Great experience. I would go back again in the future. Very helpful More

by kegreslp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

We appreciate you leaving our team this kind review! We look forward to serving you again. Thank you! - Secor Subaru

June 13, 2024

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 12, 2024

Easy to schedule service. Discount was applied by tech for the service. Dealership good to work with. More

by GBALUKONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

We're glad to hear that scheduling your service was easy and you had a positive experience with our team at Secor Subaru. Thanks for the review!

June 09, 2024

I appreciate that Austin listened to us, explained the programs that the dealership and Subaru offered but he was not high pressured. More

by jackfessy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Jackfessy1, we're glad to hear that Austin provided a pressure-free experience for you at Secor Subaru. Thanks for sharing your positive feedback!

June 07, 2024

Secor Subaru is awesome. I bring my Nissan there, enough said except there's a 15 word minimum. More

by AREBELL6476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're grateful for your support and look forward to seeing you at your next visit!

June 06, 2024

Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 06, 2024

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 05, 2024

Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

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