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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
September 28, 2021
Very professional. Helpful with pick up and drop off. Secor had a coupon too which always helps when you are maintaining more than one vehicle Secor had a coupon too which always helps when you are maintaining more than one vehicle More
by CATHAYADAMS65
Verified CustomerEmployees Worked With
The mechanic who fixed Kate’s window!! , Lauren McGloin, Jean Canela, Nick Hander
September 27, 2021
Was able to make an appointment for Check Engine Light for the next day, which was resolved in just minutes, at no charge (under warranty). Thank you! for the next day, which was resolved in just minutes, at no charge (under warranty). Thank you! More
by SCOTTROGERSON
Employees Worked With
Jean Canela
September 24, 2021
Concerned about the constant turn over in personal. You Concerned about the constant turn over in personal. You have some employee problems that are making people unhappy Concerned about the constant turn over in personal. You have some employee problems that are making people unhappy More
by GREEN1550
Employees Worked With
Lauren McGloin, Jean Canela, Nick Hander
September 21, 2021
From the beginning phone call till the end of service to my vehicle was out standing. KUDOS TO KEVIN AND TIFFANY, both an asset to your company. my vehicle was out standing. KUDOS TO KEVIN AND TIFFANY, both an asset to your company. More
by GARRETT5919
Employees Worked With
Tiffany , service
September 17, 2021
Excellent salesman and so very helpful, knowledgeable and available for questions momentarily. Best and quickest car purchase ever made! available for questions momentarily. Best and quickest car purchase ever made! More
by KGVQUEEN
September 16, 2021
Kudos to Mike at the used care department and the service department team. They were very helpful and accommodating to resolve my issue. department team. They were very helpful and accommodating to resolve my issue. More
by CMARTIN10004
Employees Worked With
Michael Sharrio, Lauren McGloin
September 16, 2021
Last week I hit my side mirror on the garage frame as I was pulling out. As a result I couldn’t see out of to see what was coming on the drivers side. I stoped at the dealers later in the day to see if i was pulling out. As a result I couldn’t see out of to see what was coming on the drivers side. I stoped at the dealers later in the day to see if it could be adjusted in the short time. The technician and staff were so accommodating and got it adjusted to hold me over and SAFE until it can be replaced. I was able to set up the appointment as well so I’ll be back in the coming week. Awesome service, exemplary staff! My thanks to all! More
by ROBERTACJORDAN
Employees Worked With
Don’t recall names
