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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
November 08, 2021
Shane listened, found us exactly what we asked for and privided the vehicle to us quickly and easily. privided the vehicle to us quickly and easily. More
by MVANASE
Verified Customer
November 07, 2021
Great, almost immediate, service for new taillight. Believe it was Lauren that provided service. Could not have been better..vac and wash car, too!!! Believe it was Lauren that provided service. Could not have been better..vac and wash car, too!!! More
by KLYNN.SHORE
Employees Worked With
Lauren McGloin
November 03, 2021
The people who took care of us were polite, well spoken, knowledgeable in their trade and gave us the feeling that they cared about our situation. We were trying to donate the car and needed it to get inspe knowledgeable in their trade and gave us the feeling that they cared about our situation. We were trying to donate the car and needed it to get inspected. Nick was right up front and said the car should not be driven because of a rusted chassis. He was truthful and did not just tell me what I wanted to hear. Plus we were not charged for the inspection. Secor has been and will be our dealer for as long as we own Subaru’s. Thank you! More
by SFSFUNK
Employees Worked With
Nick Hander
November 02, 2021
First time in for service. Wait time a bit longer, they said they were very busy. Car was said to have been vacuumed but it was not. Expected better. said they were very busy. Car was said to have been vacuumed but it was not. Expected better. More
by AMFRAGOSO
Employees Worked With
Not sure who I dealt with.
October 29, 2021
Investigators at the best. My 2020 had a horrible smell they found the source , a leak in the back hatch collected water in the wheel well, the car was sanitized and and a new sealer installed. I was given they found the source , a leak in the back hatch collected water in the wheel well, the car was sanitized and and a new sealer installed. I was given a loaner during the whole process that took days. The problem fixed and I was so impressed with their professionalism and explanation of the issue. Kudos to the staff and all involved!! I’m definitely a big fan!!!!! More
by CASHERWOOD
Employees Worked With
Lauren McGloin, Jean Canela
October 28, 2021
Service department is good. There is a little to be desired about their flat rate charge. Had to bring car back due to their workmanship. Would have been nice.to have been offered a free oil change or desired about their flat rate charge. Had to bring car back due to their workmanship. Would have been nice.to have been offered a free oil change or something for the inconvenience. Other than that, was what I expected. More
by mitchellharold
Employees Worked With
Lauren McGloin, Jean Canela
October 27, 2021
Provided excellent service on scheduled tine - very satsifiied and would recommend them for future work satsifiied and would recommend them for future work More
by Drenn
October 25, 2021
Exceptional service. The front office customer service person was kind and I was given exact instructions as to what would take place during my visit. Everything was accomplished as described and they eve person was kind and I was given exact instructions as to what would take place during my visit. Everything was accomplished as described and they even washed my car for free. More
by JAMESJ1
Employees Worked With
Rob Dupont, Lauren McGloin, Jean Canela, Nick Hander, Joycelyn Mata
