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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

August 03, 2024

Finally a fast oil change. Thank you great job. Had the twins with me. Waiting room sufficed. More

by GWINTROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Secor Subaru responded

Thank you for your review. We look forward to earning that extra star next time! - Secor Subaru

August 02, 2024

I always have gotten great service from Secor and when I bought my 2025 Forester, the salesman was excellent!!! More

by Mona Chalmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Secor Subaru responded

Hi Mona, we're delighted to hear you had a great experience with our team at Secor Subaru! Enjoy your new 2025 Forester!

July 09, 2024

My partner purchased a 2021 Subaru Legacy last month. Jessica Martin was his salesperson and could not have been more friendlier and on the ball! She worked hard and diligently in getting him into a beau More

by magnano33@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Secor Subaru responded

Hi Magnano! Thank you for sharing this wonderful feedback! We're delighted to hear that Jessica and Austin made the car-buying experience smooth and enjoyable at Secor Subaru. We appreciate your kind words about our team, and we're glad you felt valued as customers. Enjoy the 2021 Subaru Legacy!

July 05, 2024

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 30, 2024

Very informative and trustworthy,made the whole process on the purchasing of vehicle that much easier.., More

by ricknyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Secor Subaru responded

Rick, we're delighted to hear that your experience at Secor Subaru was smooth and informative. Thanks for choosing us! Safe travels!

June 25, 2024

Kyle was professional and kept me informed of the service being performed. Kyle also made sure the car was washed and vacuumed when the service was complete More

by Robey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Secor Subaru responded

Robey, thanks for sharing your positive experience with Kyle and the team at Secor Subaru! We're glad to hear everything went smoothly.

June 22, 2024

Smooth professional service system. Need better online response to queries. I still don’t know if my info in client database fixed. More

by LINDARUTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Secor Subaru responded

Linda, thank you for the review. We appreciate your feedback and will certainly take it into consideration for future improvements to our communication processes. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

June 21, 2024

They do a great good job and they fixed the problem with my car hundred percent recommended More

by OFCARLOSOSORIO188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope you visit again! - Secor Subaru

June 20, 2024

Becky and Kaitlyn were very efficient and pleasant to work with. I feel I was well served. More

by rmfarmer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Secor Subaru responded

Thank you for coming to see our team! We hope to see you again! - Secor Subaru

June 18, 2024

Everyone at Secor was professional and friendly. I will definitely be a repeat customer! Thank you! More

by Tracy McGrath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Secor Subaru responded

We are honored to receive your support, Tracy. Thank you! - Secor Subaru Team

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