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Secor Subaru

New London, CT

4.7
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,868 reviews

May 11, 2022

The Aecor service dept is always a pleasure to work with. They are very professional and curtious and keep you informed. More

by NILESGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joycelyn Mata, Terry Jean
May 12, 2022 -

Secor Subaru responded

Thank you for trusting Secor Subaru with your service needs! We're grateful for your support and look forward to your next visit!

May 04, 2022

Shane is doing everything he can to find a car for me that I will be happy with. More

by JOANN_77@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
May 05, 2022 -

Secor Subaru responded

Hi Joann, thank you for sharing your experience working with Shane at Secor Subaru! See you next time!

May 03, 2022

Great customer service! ! The service associate that helped me was very professional and courteous. Thanks More

by AIRANTHISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
May 04, 2022 -

Secor Subaru responded

Thank you for reviewing your recent visit here at Secor Subaru! We appreciate your positive feedback and hope we can be of service to you again in the future!

April 28, 2022

Great guys, friendly, always good service. Repeat customer. Very happy with my experience at Secor More

by VANLEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Apr 28, 2022 -

Secor Subaru responded

Thank you for trusting Secor Subaru with your loyal business! We appreciate your wonderful feedback about our team and look forward to your next visit!

April 26, 2022

Friendly front desk service staff Appreciate the loaner car for the day while work was completed Quick delivery of new floor mat set in time for Easter weekend. It appears there is high staff turnover a More

by CAYYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Harris
Apr 26, 2022 -

Secor Subaru responded

Hi Cay, thank you for taking the time to share your experience working with our team at Secor Subaru! We're happy that we took excellent care of you!

April 26, 2022

I am on my second Subaru Forester and have trusted the service team at Secor Subaru for many years now. More

by KBKAISER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
Apr 27, 2022 -

Secor Subaru responded

Wow! Thank you so much for having confidence in the Secor Subaru team to provide five-star care! We look forward to seeing you next time!

April 26, 2022

They welcomed me to the Subaru family. I came back for service Loved it and they remembered my name Amazing More

by MgCarmen085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joycelyn Mata
Apr 27, 2022 -

Secor Subaru responded

Your review has made our day! Thank you for being a Secor Subaru customer!

April 25, 2022

Arrived at 8:20 a. m. for an 8:30 oil change and tire rotation. After service was completed at9:25, my vehicle sat in the service lot for another thirty five minutes. I More

by ASPOSATO
Recommend Dealer
No
Employees Worked With
Shawn Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Secor Subaru responded

We appreciate you taking the time to leave us your feedback, and we're disappointed that you didn't have a five-star experience. We would like the chance to make this up to you and regain your confidence in us. Please contact us at your earliest convenience. Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Apr 27, 2022 -

ASPOSATO responded

There will be no further comments or responses.

April 20, 2022

They did a great job. On time and professional. Courteous. Could not have been better unless it was free. More

by JANDLCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 21, 2022 -

Secor Subaru responded

Thank you for taking the time to review your recent visit with us here at Secor Subaru! We appreciate your wonderful feedback and hope we have the opportunity to serve you again in the future. Take care!

April 18, 2022

Great job with service got to talk with the boss in waiting room only thing that day in mail got a $10 birthday card from you after getting home More

by PLEBEJKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dupont
Apr 18, 2022 -

Secor Subaru responded

Thank you for sharing your awesome review! We hope you know that we're always here for you! See you next time at Secor Subaru!

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