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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
October 03, 2022
The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done attitude which I appreciate. More
by DMHARRIS0
Verified Customer
September 28, 2022
This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More
by DONNAFLOWERS2020
September 27, 2022
They were friendly, thorough and on schedule. For the service. Car wash was a nice touch For the service. Car wash was a nice touch More
by TDDDVM
Employees Worked With
September 27, 2022
Service advisor Jocelyn Mata was knowledgeable about issue with my car and Subaru loaner car. She was very professional and helpful. issue with my car and Subaru loaner car. She was very professional and helpful. More
by MACRN0320
September 23, 2022
I went in for a check engine diagnosis and needed several things done after the check into that warning light. Although the price was as discussed prior to the service was more than I would have liked it to things done after the check into that warning light. Although the price was as discussed prior to the service was more than I would have liked it to be, I let my car be serviced and have the several items corrected. I must admit that right now I am very happy that I did that service as it seems the care runs so much more smoother and even quieter. One major item that was corrected was the idle speed which was dangerous and even caused two stalls with my car. After service, the idle speed was so much better and solid in one position as opposed the vacillating up and down. I enjoy driving it very much after this service and hope that it will continue on in this manner for a long time. Thank you greatly. Tom Telage More
by SNUHALISH9
Employees Worked With
September 22, 2022
They were great and polite and fast and not too expensive but I still hear a rattle in the back but I still hear a rattle in the back More
by MARILYN.GRAHAM108
September 20, 2022
It really was a pleasure to work with this dealership. We dealt with Larry Becker. He was such a nice man and so helpful but not pushy. We dealt with Larry Becker. He was such a nice man and so helpful but not pushy. More
by GJG_74
September 19, 2022
Shawn took a test drive with me and explained exactly what was causing my issue. A good guy! One of the reasons I keep coming back - 3 Outback later. what was causing my issue. A good guy! One of the reasons I keep coming back - 3 Outback later. More
by Larry
