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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
October 30, 2022
Secor Subaru sales person Larry was very friendly and professional not too aggressive to make a sale. I would deal with Secor again. professional not too aggressive to make a sale. I would deal with Secor again. More
by WBWASSER
Verified Customer
October 28, 2022
I had a very easy, enjoyable, professional, courteous experience. Every aspect was above expectations. Thank you to the whole Subaru team. experience. Every aspect was above expectations. Thank you to the whole Subaru team. More
by JOSHUA.BREWSTER99
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
by Deeghan73
Employees Worked With
Other Employees :
The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person. , Kevin O'Donovan, Joycelyn Mata, Dan Smith
October 20, 2022
Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department who serviced, detailed, and repaired my car, “Great job and Thank you”. More
by MZAMPINI
Employees Worked With
Other Employees :
See review at beginning of survey. , Joycelyn Mata
October 20, 2022
Always a pleasure to stay and read the paper in the waiting area. Nice and clean with pleasant employees. waiting area. Nice and clean with pleasant employees. More
by BEAVERMP
Employees Worked With
October 16, 2022
Have a nice experience for my first time coming. The people are kind and was a friendly environment. The people are kind and was a friendly environment. More
by Philipdgreen860
Employees Worked With
October 15, 2022
Had warranty work done. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. More
by DWILDES
Employees Worked With
Joycelyn Mata
October 14, 2022
Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More
by EHDERRICK
Employees Worked With
Other Employees :
The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation. , Joycelyn Mata
October 07, 2022
It’s always a good experience coming into Secor Subaru for each 6,000 mile service. for each 6,000 mile service. More
by Melanie.rose.greenhouse
Employees Worked With
October 05, 2022
I was very pleased with the professionalism of the salesmen, particularly Paul Westermeyer. He was very concerned about my satisfaction with my new Subaru. The dealership loaner was very much apprecia salesmen, particularly Paul Westermeyer. He was very concerned about my satisfaction with my new Subaru. The dealership loaner was very much appreciated. Thanks to the Manager, some confusion was handled beautifully. I would whole heartedly send customers to Secor,!! More
by SB
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
