Secor Subaru

It has been a pleasure working with Shane and Secor Subaru. I had leased two Crosstreks in the past from another dealer and after getting a quote from that dealer I wanted to get another from another d Subaru. I had leased two Crosstreks in the past from another dealer and after getting a quote from that dealer I wanted to get another from another dealer. I chose Secor because for several years when I was in high school I lived in New London. From the beginning it was a great experience working with Secor. I got a significantly better quote from Secor even though I hadn’t told them what the first quote was. Shane was upfront with me about the fact that it was going to take 2-3 months to get my car and that was right on the mark. When I went to sign the paperwork for the new lease Shane was well prepared and it went seamlessly. I will certainly recommend Secor to anyone in the market for a Subaru and will definitely come back to buy or lease another Subaru. More

Took car in on time and checked to make sure I did not have to pay!!!! All were very nice and respectful ! have to pay!!!! All were very nice and respectful ! More

They were very nice and professional but were unable to fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, whic fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, which they took care of, but the thing I came in for is unresolved. They discounted the labor charge for the time it took trying to find the problem, which I appreciated More

I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed, and vacuumed. Overall, a very good experience. More

The dealer performed the service required in a professional manner and returned a clean car. professional manner and returned a clean car. More

Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More

When I wait for the car it is a friendly, knowledgeable and professional staff that provides info on the task at hand. and professional staff that provides info on the task at hand. More

I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More

Worked with them before. Good customer service and support. Will work with you to get car back Good customer service and support. Will work with you to get car back More

The scheduler was friendly and efficient when I called to make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was ve make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was very slow. More