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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
January 05, 2023
Prompt and courteous service. Reasonable charges. Car wash is a nice touch. Easy to schedule. Reasonable charges. Car wash is a nice touch. Easy to schedule. More
by JPBMCHALE
Verified CustomerEmployees Worked With
January 02, 2023
Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More
by JAFOB
Employees Worked With
Other Employees :
Joycelyn Mata
December 28, 2022
I was disappointed in the service I received in ordering and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2n and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2nd time which was 2 months later. Then they had it in 2 days. I had it installed and no one appeared when I picked it up to show me how it worked. Even though I asked. 2 days after installation the car battery died. After replacing the battery and checking everything out, it works fine. I’m enjoying my automatic starter very much. More
by DTURNER14
December 13, 2022
The service department is excellent. The folks are friendly. They help me keep my Crosstrek in great condition! The folks are friendly. They help me keep my Crosstrek in great condition! More
by EBTFONEHOME
December 13, 2022
Always courteous. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. More
by mchance
December 03, 2022
My college son came home from Maine over Thanksgiving break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in an break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in and completed by close of the day. They were amazing and replaced a completely worn down rotor(as well as the others) and did a complete brake job. I can't say how much I appreciated that they were able to get the car right in so my son could drive 6 hours back to college. Everyone in the service department was friendly and kept us informed. This is our first Subaru and we are sold. Highly recommend More
by Lauralowry2
December 01, 2022
Spoke to the service manager about the previous appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He r appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He returned at the end of the appointment to see that I was satisfied. More
by CASSIDYKANOR
Employees Worked With
Joycelyn Mata
November 30, 2022
Outstanding service! My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to cold weather. I took video a few separate times so I could show the service department what exactly concerned me. Thank you for your honesty, and hard work . More
by Cathy 65
Employees Worked With
Other Employees :
Thank you to the polite, friendly and excellent driver who dropped me off at work and then came back midday to bring me back to Subaru to get my car. I couldn’t have done this without his help! , Joycelyn Mata
