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Secor Subaru

New London, CT

4.7
1,881 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,881 reviews

February 09, 2023

Great people. Great service. Great cars. I love my Subaru. And everyone in the building loves them too!!! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray, Kevin O'Donovan
Feb 09, 2023 -

Secor Subaru responded

Thank you for the kind review, David! We appreciate your support and look forward to seeing you next time here at Secor Subaru!

February 08, 2023

I was at Secor on two consecutive Mondays. The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular main More

by YOUNG.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your Impreza! It's our privilege to serve you and we look forward to seeing you next time!

February 08, 2023

My experience with my service at Secor Subaru was excellent. I felt they explained evrything that was accomplished with my vehicle, and that there were no issuues. More

by DAVE_BAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Secor Subaru responded

We're so happy to hear this, Dave! Thanks for visiting our team here at Secor Subaru and please don't hesitate to reach out if we can be of service again in the future!

January 27, 2023

Despite placing an order for a car not available on the lot, Dan got me exactly what I ordered in a surprisingly fast timeframe. He kept me updated throughout the process and made things easy. More

by MICHAEL ZURAW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
Jan 27, 2023 -

Secor Subaru responded

Thanks for the five stars, Michael! We're glad to hear that Dan and the rest of the crew here at Secor Subaru could assist you. We hope to continue to see you back for all of your future automotive needs!

January 24, 2023

Friendly staff, quick service, kept me informed as to what they found with my car. More

by BLUE1953EYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Secor Subaru responded

Thank you for sharing your experience! We appreciate you trusting the Secor Subaru team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

January 23, 2023

Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. More

by StraightBlue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joycelyn Mata
Jan 24, 2023 -

Secor Subaru responded

Thank you for taking the time to share this experience. I'm sorry to hear your issue was not resolved and encourage you to contact me directly so we can discuss the situation in greater detail. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

January 22, 2023

Secor Subaru team is friendly, knowledgeable, and honest. My questions are answered and maintenance is completed on time. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Secor Subaru responded

Thank you for your kind feedback and five-star rating for our team, Andy! We look forward to seeing you back for your next appointment at Secor Subaru!

January 20, 2023

Paul was such a gentleman. Very knowledgeable about Subaru and made the whole process of buying my Forester a real pleasure. More

by JOANMIKECANNA
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
Jan 20, 2023 -

Secor Subaru responded

Thank you for your review, Joan! We're so happy that Paul was able to help you into a new Subaru Forester! -Secor Subaru

January 19, 2023

Everyone I was very professional. I own two Subarus the service department was accommodating to my schedule . More

by KFALV1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Secor Subaru responded

We're grateful to you for trusting our team with your Subarus! We look forward to earning your trust again in the future! Thank you! - Secor Subaru

January 11, 2023

Service was fast and efficient. Got the car back washed and clean. Appreciated the free coffee and large, quiet waiting room More

by PJBINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Secor Subaru responded

Thank you for coming to see the Secor Subaru team! We are happy we made this a five-star service visit and look forward to seeing you again!

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