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Secor Subaru
New London, CT
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,887 reviews
September 07, 2024
I was greeted warmly and treated with respect throughout the car-buying process. This was a pleasant experience from start to finish. the car-buying process. This was a pleasant experience from start to finish. More
by johansen-ashworth
Verified Customer
September 06, 2024
OK, I really hate these type of surveys that ask for a written review statement. written review statement. More
by TIGA34
August 26, 2024
Everything was handled smoothly and with efficiency and I was completely happy with my purchase was completely happy with my purchase More
by jwirzbicki
Employees Worked With
August 20, 2024
Anastasia went above and beyond searching an underlying cause and found that the cause that the DCM was faulty. It's been fixed and inder warranty. cause and found that the cause that the DCM was faulty. It's been fixed and inder warranty. More
by DMAVERY114
Employees Worked With
August 19, 2024
Did work that I said not to and now my glove compartment won't close properly. won't close properly. More
by KNICKERSON2
Employees Worked With
August 12, 2024
Everyone there in the service department was super nice especially Anastasia. They did performer a service, but the issue is not resolved. It is not their fault though as the other Subaru dealership caused especially Anastasia. They did performer a service, but the issue is not resolved. It is not their fault though as the other Subaru dealership caused the issue. More
by CRISTIN525
Employees Worked With
August 09, 2024
Secor Subaru has been wonderful at servicing our car. They always get it in a timely manner and communicate while it is being worked on. This car goes to college with my son and I appreciate the thoroug They always get it in a timely manner and communicate while it is being worked on. This car goes to college with my son and I appreciate the thorough look over the dealer gives and recommendations so we don’t have to worry about it breaking down far from home. They give us a time us a time line of what is urgent and what can wait. We have had nothing but a positive experience with the service department More
by Lauralowry2
August 08, 2024
Anastasia was very friendly and courteous. She put me at ease knowing my Subaru Forester would be taken care of. She put me at ease knowing my Subaru Forester would be taken care of. More
by PHUTA0
Employees Worked With
August 05, 2024
I have used Tire Rack in the past to find the best tires for my Subaru Outback at the best price I could get. Secor service has installed them. Recently Secor service noted that I needed new tires. They sug for my Subaru Outback at the best price I could get. Secor service has installed them. Recently Secor service noted that I needed new tires. They suggested I try the tire finder at the Secor website because it had been upgraded since the last time I bought tires. I found it to be as thorough as Tire Rack for determining the right tires and the prices were almost identical. It saved me time and aggravation to go through Secor for my tires. I feel better about my purchase having done it through my dealer. More
by danfreiert
Employees Worked With
August 04, 2024
Davie was very helpful and answered all my questions and concerns. Gave me a good explanation of the workings of the new car. Couldn’t have been more helpful, very happy with his service concerns. Gave me a good explanation of the workings of the new car. Couldn’t have been more helpful, very happy with his service More
by jwirzbicki
