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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
January 27, 2023
Despite placing an order for a car not available on the lot, Dan got me exactly what I ordered in a surprisingly fast timeframe. He kept me updated throughout the process and made things easy. lot, Dan got me exactly what I ordered in a surprisingly fast timeframe. He kept me updated throughout the process and made things easy. More
by MICHAEL ZURAW
Verified Customer
January 24, 2023
Friendly staff, quick service, kept me informed as to what they found with my car. what they found with my car. More
by BLUE1953EYES
Employees Worked With
January 23, 2023
Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Brought that issue up when I was called to let me know my vehicle was ready for pickup and was told the small issue would be taken care of. Two days later, I realized that issue was not resolved, so disappointed. Otherwise, everything else went well. More
by StraightBlue2
January 22, 2023
Secor Subaru team is friendly, knowledgeable, and honest. My questions are answered and maintenance is completed on time. My questions are answered and maintenance is completed on time. More
by Andy
January 20, 2023
Paul was such a gentleman. Very knowledgeable about Subaru and made the whole process of buying my Forester a real pleasure. Very knowledgeable about Subaru and made the whole process of buying my Forester a real pleasure. More
by JOANMIKECANNA
Employees Worked With
Kevin O'Donovan, Paul Westermeyer
January 19, 2023
Everyone I was very professional. I own two Subarus the service department was accommodating to my schedule . I own two Subarus the service department was accommodating to my schedule . More
by KFALV1927
January 11, 2023
Service was fast and efficient. Got the car back washed and clean. Appreciated the free coffee and large, quiet waiting room Got the car back washed and clean. Appreciated the free coffee and large, quiet waiting room More
by PJBINNY
Employees Worked With
January 11, 2023
I feel that cost of an oil change and tire rotation is beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. More
by MARKSTAVES
Employees Worked With
January 09, 2023
Paul was very helpful, patient with all questions and thoroughly explained all options on buying a new car. Sean had all paperwork set up and ready to go. He too, was thorough and explained all forms. thoroughly explained all options on buying a new car. Sean had all paperwork set up and ready to go. He too, was thorough and explained all forms. More
by JULIANA.BARRETT
Employees Worked With
Paul Westermeyer, Sean Larson
January 07, 2023
They did everything I needed to be done in a timely manner. Good job by the service department manner. Good job by the service department More
by Whalers 21
Employees Worked With
