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Secor Subaru
New London, CT
1,868 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
February 20, 2023
Excellent services as always through clear in repairs Only thing was a bit of a mix up on obtaining a shuttle from work to but part of it as my not responding to a call when driver had incorrect repairs Only thing was a bit of a mix up on obtaining a shuttle from work to but part of it as my not responding to a call when driver had incorrect address. BTW even though she was not my service rep this last time Anastacia should get service rep if the month does a great job. More
by TONI.BANSAI
Verified Customer
February 17, 2023
The service is always excellent. I was just misled on price and services included in that price. Having been told one thing and then surprised by added expenses for what I thought wa I was just misled on price and services included in that price. Having been told one thing and then surprised by added expenses for what I thought was included put a sour note on my wanting to return. Dealerships are notorious more expensive than other service providers. I don’t know why they can’t be more competitive. More
by 4MICHAELJPEERY
Employees Worked With
February 17, 2023
Fast good and do not wait too long for service car drive good safe and comfortable good safe and comfortable More
by MOLLYPPHRASAVATH
February 16, 2023
Customer service as you wish it could be everywhere. Helpful, timely and the customer is kept informed throughout the service visit. On top of all that the actual service on my car has always been exce Helpful, timely and the customer is kept informed throughout the service visit. On top of all that the actual service on my car has always been excellent. More
by linda
Employees Worked With
February 16, 2023
They took me without an appointment when I had an emergency and no backup facility. I had to wait a while which I was happy to do. Everyone was very nice to me in a stressful situation. They fixed my emergency and no backup facility. I had to wait a while which I was happy to do. Everyone was very nice to me in a stressful situation. They fixed my car and sent me away happy. Thanks,guys! More
by Garden509
February 15, 2023
Outstanding service crew who really care about their customers. Shawn and Kyle (service managers) are very professional and thoughtful. customers. Shawn and Kyle (service managers) are very professional and thoughtful. More
by Casey
February 12, 2023
The service department people are friendly and keep you informed with what they are doing on your car. informed with what they are doing on your car. More
by cfake
Employees Worked With
February 09, 2023
Great people. Great service. Great cars. I love my Subaru. And everyone in the building loves them too!!! Great service. Great cars. I love my Subaru. And everyone in the building loves them too!!! More
by David
Employees Worked With
Other Employees :
Kaitlyn Gray, Kevin O'Donovan
February 08, 2023
I was at Secor on two consecutive Mondays. The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular main The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular maintenance but I had noticed another issue. The following Monday my car’s issue was promptly resolved. I feel great knowing my 10 year old Impreza is well cared for by Secor’s Service Team! More
by YOUNG.RACHEL
February 08, 2023
My experience with my service at Secor Subaru was excellent. I felt they explained evrything that was accomplished with my vehicle, and that there were no issuues. excellent. I felt they explained evrything that was accomplished with my vehicle, and that there were no issuues. More
by DAVE_BAUM
Employees Worked With
