Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Had to wait 2 hours due to a lot of activity that day. No notice of service delay. No notice of service delay. More
I was completely satisfied by the work done by Secor. During my visit the service adviser Kaitlyn kept me informed and answered all my questions. This was a factory recall for DCM reprogramming at no cos During my visit the service adviser Kaitlyn kept me informed and answered all my questions. This was a factory recall for DCM reprogramming at no cost to me. More
Secor Subaru is an outstanding dealership. My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were out for a medical appointment and when we started to go home we had difficulty starting the engine and the warning signals for the door lock system would not turn off. We drove directly to Secor service center. The service manager immediately came out to check on the problem. When he could not diagnose the problem without further investigation we were offered a loaner car. The next day the service center determined that the car's battery would no longer hold a charge. The battery was replaced under Subaru's extended warranty program and the car has been working perfectly since then. More
Can't say enough good things about this dealership! Excellent service in the sales department. Wayne is a joy to work with. He is always very pleasant and actually listens to what I have to say, then Excellent service in the sales department. Wayne is a joy to work with. He is always very pleasant and actually listens to what I have to say, then acts on it and manages to find the perfect car for me. Excellent service when going in for scheduled oil changes. LOVE that they wash my car while it's there! Excellent body shop. I had my first lease less than a year and a tree limb came down on my Imprezza, causing considerable damage. I have never had such wonderful service from a body shop, They kept me informed throughout the entire repair process and worked well with the insurance company. As far as I'm concerned they went above and beyond. They even picked up and delivered my car (at the time I was out of state), looking like new again. They could not have made it any less painless. More
Wonderful customer service. They gave me a loaner to use while my vehicle was being serviced which I appreciated. All work was done within promised time and I was informed via t They gave me a loaner to use while my vehicle was being serviced which I appreciated. All work was done within promised time and I was informed via text how inspection was going. More
The service and internet crew are really helpful and good at what they do. Anastacia was excellent and had me out before I knew it. at what they do. Anastacia was excellent and had me out before I knew it. More
Dan was great, made it easy. I was very happy with everything. And paper work was very easy. Thank you. I was very happy with everything. And paper work was very easy. Thank you. More
We are on our fourth lease. Love the stakes and service department. Plan to release when the time comes. Love the stakes and service department. Plan to release when the time comes. More
Informed me of any additional work required and to my surprise washed the car . Everyone seemed very kind surprise washed the car . Everyone seemed very kind More