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Secor Subaru
New London, CT
1,867 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
March 31, 2023
Can't say enough good things about this dealership! Excellent service in the sales department. Wayne is a joy to work with. He is always very pleasant and actually listens to what I have to say, then Excellent service in the sales department. Wayne is a joy to work with. He is always very pleasant and actually listens to what I have to say, then acts on it and manages to find the perfect car for me. Excellent service when going in for scheduled oil changes. LOVE that they wash my car while it's there! Excellent body shop. I had my first lease less than a year and a tree limb came down on my Imprezza, causing considerable damage. I have never had such wonderful service from a body shop, They kept me informed throughout the entire repair process and worked well with the insurance company. As far as I'm concerned they went above and beyond. They even picked up and delivered my car (at the time I was out of state), looking like new again. They could not have made it any less painless. More
by BMYSTICAL
Employees Worked With
March 22, 2023
Wonderful customer service. They gave me a loaner to use while my vehicle was being serviced which I appreciated. All work was done within promised time and I was informed via t They gave me a loaner to use while my vehicle was being serviced which I appreciated. All work was done within promised time and I was informed via text how inspection was going. More
by Terri
March 20, 2023
The service and internet crew are really helpful and good at what they do. Anastacia was excellent and had me out before I knew it. at what they do. Anastacia was excellent and had me out before I knew it. More
by Sarah C.
March 20, 2023
Dan was great, made it easy. I was very happy with everything. And paper work was very easy. Thank you. I was very happy with everything. And paper work was very easy. Thank you. More
by M_DUPLICE
Verified CustomerMarch 19, 2023
We are on our fourth lease. Love the stakes and service department. Plan to release when the time comes. Love the stakes and service department. Plan to release when the time comes. More
by scravinho
Employees Worked With
Other Employees :
Dan sales. , Kevin O'Donovan
March 19, 2023
Informed me of any additional work required and to my surprise washed the car . Everyone seemed very kind surprise washed the car . Everyone seemed very kind More
by SHERMTOOTZ
Employees Worked With
March 18, 2023
This was a very very very pleasant dealership. I enjoyed their service it was great I enjoyed their service it was great More
by KATRINA.KEVORKIAN
Employees Worked With
March 12, 2023
Friendly Service. Very easy to make an appointment, communicate with and get a hold of. Very easy to make an appointment, communicate with and get a hold of. More
by Yellow5907
Employees Worked With
March 11, 2023
Wonderful staff. They responded to my inquiry that very afternoon, set up an appointment for me to come in. Very knowledgeable sales staff, made buying my new car eas They responded to my inquiry that very afternoon, set up an appointment for me to come in. Very knowledgeable sales staff, made buying my new car easy. More
by carol_a_beisser
Employees Worked With
Paul Westermeyer
March 11, 2023
Very efficient and friendly. Very good service. Moved from California and now use Secor Subaru. So happy I did. They wash car and vacuum inside too. Very good service. Moved from California and now use Secor Subaru. So happy I did. They wash car and vacuum inside too. More
by signorazzo
Employees Worked With
Kaitlyn Wright
