Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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H Hi 5 5 Explained issues politely with car including future maintenance and costs. Showed photo of a defective switch that was temporarily fixed until the piece comes in. Honored one of my coupons. future maintenance and costs. Showed photo of a defective switch that was temporarily fixed until the piece comes in. Honored one of my coupons. More
Efficient, respectful, quality service with no pressure to do unnecessary services, just clear explanation of the options and costs involved. I have serviced my Forester at Secor since buying it there 8 y to do unnecessary services, just clear explanation of the options and costs involved. I have serviced my Forester at Secor since buying it there 8 years ago. They have been consistently at this high level of providing exactly what the customer needs all those years and the car runs like new. The cost of service is reasonable. Would never going elsewhere for service. More
Courteous, good communication, delivered as promised, received my vehicle on time as scheduled and returned it freshly washed. received my vehicle on time as scheduled and returned it freshly washed. More
The purchase of my new vehicle was a positive experience. The staff is professional, knowledgeable informative and welcoming. Thank you! I love my new car. The staff is professional, knowledgeable informative and welcoming. Thank you! I love my new car. More
Had to wait 2 hours due to a lot of activity that day. No notice of service delay. No notice of service delay. More
I was completely satisfied by the work done by Secor. During my visit the service adviser Kaitlyn kept me informed and answered all my questions. This was a factory recall for DCM reprogramming at no cos During my visit the service adviser Kaitlyn kept me informed and answered all my questions. This was a factory recall for DCM reprogramming at no cost to me. More
Secor Subaru is an outstanding dealership. My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were out for a medical appointment and when we started to go home we had difficulty starting the engine and the warning signals for the door lock system would not turn off. We drove directly to Secor service center. The service manager immediately came out to check on the problem. When he could not diagnose the problem without further investigation we were offered a loaner car. The next day the service center determined that the car's battery would no longer hold a charge. The battery was replaced under Subaru's extended warranty program and the car has been working perfectly since then. More