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Secor Subaru
New London, CT
1,867 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
September 02, 2023
Salesman Kris Bogue was such a gentleman and Austin Dube was very professional but friendly and personable. I liked my experience at Secor Subaru very much since this was my best car buying experience ever was very professional but friendly and personable. I liked my experience at Secor Subaru very much since this was my best car buying experience ever. No pressure, and no hassle. More
by susansmey
Verified Customer
August 31, 2023
Very disturbing trying to get a lose beam headlight replaced, once they figured out how to have the part available at the shop there was no problem, they told me the part was 150$, they charged me 225$ replaced, once they figured out how to have the part available at the shop there was no problem, they told me the part was 150$, they charged me 225$. Service rep was very sweet and accommodating, More
by taetsche
August 21, 2023
. This is our second vehicle purchased at Secor Subrau and every person from the service department were very professional., and demonstrated high customer service. and every person from the service department were very professional., and demonstrated high customer service. More
by WGEARY0
Employees Worked With
August 20, 2023
This is where you go to get the care and service that your Subaru needs your Subaru needs More
by Mystic Subaru driver
August 18, 2023
The service person was very friendly. The waiting area was clean and quiet.Overall a positive experience. The waiting area was clean and quiet.Overall a positive experience. More
by wbsasser
August 15, 2023
I love the dealership, this is the only place I trust my car to be service. car to be service. More
by ELLISONDEBBRA
August 12, 2023
From Dan in Sales to Austin in Finance the process was first rate. We have bought several vehicles from Secor and this has been the case in each transaction first rate. We have bought several vehicles from Secor and this has been the case in each transaction More
by HELIX54
July 31, 2023
Good service. Could not update map Had a an issue with am radio, but they said they couldn’t help Could not update map Had a an issue with am radio, but they said they couldn’t help More
by RCARR4
Employees Worked With
July 29, 2023
Excellent experience and service overall, my Forester is getting on in mileage and years and as mechanicals continue to wear out, I’ll continue to bring it to Secor for service. Bringing a car to dealer is getting on in mileage and years and as mechanicals continue to wear out, I’ll continue to bring it to Secor for service. Bringing a car to dealer is traditionally more expensive, but the friendliness of staff, quality of diagnostic and repairs makes Secor an outstanding value. Anastasia is super friendly and knowledgeable and has the customers best interest at heart. More
by GREGORYPIZZI
July 26, 2023
The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! Will definitely be bringing my car back again! More
by kalechip
