Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Secor Subaru
New London, CT
1,867 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,867 reviews
October 12, 2023
Subaru has served me well. I bought mine used in 2018. I am very satisfied with my Subaru Forester. I bought mine used in 2018. I am very satisfied with my Subaru Forester. More
by Nancy
Verified Customer
October 06, 2023
this visit was a walk in just before a long car trip. i needed my tire pressure checked and ended up with a multi-point safety check and was greatfull that could be done while i waited only about 30 min i needed my tire pressure checked and ended up with a multi-point safety check and was greatfull that could be done while i waited only about 30 min More
by SUEYAH2
October 04, 2023
Well, responsive to my needs, kept me up-to-date and easy to talk to Worth the money to talk to Worth the money More
by DDUPLICE
September 28, 2023
Dealership was very easy to work with. They were very understanding of our situation and were extremely patient with us. They were very understanding of our situation and were extremely patient with us. More
by mitchellharold
September 23, 2023
Excellent customer service! Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. Every employee was very professional & courteous. Staff kept me informed of everything that was done on my tune up. More
by LISAACKLEY24@yahoo.com
September 22, 2023
Service always reliable and staff helpful and friendly and courteous. Our “go to” auto dealer for all issues. and courteous. Our “go to” auto dealer for all issues. More
by DBRUCECOLE
September 22, 2023
Service department is far from a number ten sales is great had many better experiences with other service departments Secor Service needs improvement great had many better experiences with other service departments Secor Service needs improvement More
by RJTUCCHIO
Employees Worked With
Other Employees :
Only spoke with Anastasia and the man that shuttled me he was great
September 14, 2023
The price I was charged was higher than what I was quoted on phone. Rather than honor the quoted price, he chalked up the difference to an increase in oil prices and the fact that he hadn’t included tax in t on phone. Rather than honor the quoted price, he chalked up the difference to an increase in oil prices and the fact that he hadn’t included tax in the estimate. When I got the car back the entertainment display was not working so I had to bring the car back the next day, wasting several hours of my day for a problem the service dept caused. More
by JDNUG
Employees Worked With
September 09, 2023
Great service! Was done on time. Friendly keeps in touch. No fee to diagnose My go to place Was done on time. Friendly keeps in touch. No fee to diagnose My go to place More
by DONNAFRECHETTE@ATT.NET
September 09, 2023
Austin was easy to understand, explained things clearly and was a delight to work with. Dan is a perfect salesman. He explains things to you, thoroughly went over the new vehicle and was very patient with and was a delight to work with. Dan is a perfect salesman. He explains things to you, thoroughly went over the new vehicle and was very patient with questions. Paul is a great Sales Manager. He is there for you with your questions, comparisons in pricings and the difference between the various Subaru vehicles available. I would highly recommend Secor Subaru for your next Subaru purchase! More
by Very satisfied customer
