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Secor Subaru
New London, CT
1,867 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
November 03, 2023
Happy with the attention Anastasia gave while checking me in for my appointment. Very professional. Communication and repair the best in for my appointment. Very professional. Communication and repair the best More
by KEITH.MUELLER
Verified CustomerEmployees Worked With
November 02, 2023
Staff were friendly and knowledgeable. It was an easy experience. The virtual services were confusing. It was an easy experience. The virtual services were confusing. More
by hgubanc
October 31, 2023
It makes no sense to me to schedule an appointment when they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait they service your car in between other vehicles. You might as well not schedule an appointment and take your chances and sit there all day and wait till they can get to it. My car was there for an 8:30 appointment and my car wasn’t looked at till after 1:00. I didn’t leave the dealership until approximately 4:30. An all day affair. More
by CLAVALLEE
Employees Worked With
October 30, 2023
The sales department is not notch. Service department deplorable since Bill Mortenson left. Sales recommendation only. Service department deplorable since Bill Mortenson left. Sales recommendation only. More
by beckert1
October 30, 2023
Talk to weeks to complete warranty work. car sat for 4 days before they even looked at it after telling me they had the parts. Told me they could only work on it between jobs. I don't think car sat for 4 days before they even looked at it after telling me they had the parts. Told me they could only work on it between jobs. I don't think it should work that way. Order parts schedule work complete work. Pretty simple formula. Kyle was professional and polite but I feel like he gave me a bit of run around and did not appreciate inconvenience this caused More
by CABANISST
Employees Worked With
October 26, 2023
Great service, very quick, and reasonably priced! Josh was a great driver with the shuttle too. Josh was a great driver with the shuttle too. More
by SCSMITH1
October 23, 2023
Kyle was skilled, knowledgeable, and super friendly. The entire team was greatEntire experience was positive! The entire team was greatEntire experience was positive! More
by CMOORE22
Employees Worked With
October 19, 2023
Very professional, friendly and knowledgable. I was received in a timely manner and processed into the department. I was received in a timely manner and processed into the department. More
by carrondeau
October 18, 2023
Kyle seemed to have a good grasp on my vehicles service and explained things in a positive way. and explained things in a positive way. More
by TIGA34
Employees Worked With
October 16, 2023
Pleasant and easy to deal with. I love that washing my car is included. Explain things well I love that washing my car is included. Explain things well More
by SAGE1951
