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Secor Subaru

New London, CT

4.7
1,887 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,887 reviews

February 24, 2024

I brought my Forester to Express Service because left rear turn signal light was blinking rapidly. Kyle determined it was actually the front bulb that was bad, discovered it was under warranty and replac More

by EILEENFLYNN
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 26, 2024 -

Secor Subaru responded

Eileen, we're glad to know Kyle and our team at Secor Subaru were able to help with your Forester's turn signal issue. We always aim for top-notch service! Thanks for sharing your experience.

February 23, 2024

Clear communications, explained the possible causes and the inspections that would be performed. The follow-on call provided the results and estimates for the repair. We didn't go forward with the repairs, More

by DAD4LIFE79
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 26, 2024 -

Secor Subaru responded

Hi! We appreciate your feedback and are glad to know that you found our communication clear and the diagnostic process fair at Secor Subaru. We're here for any future needs or questions you might have!

February 20, 2024

Everyone is always friendly, and helpful. And I always leave knowing my car is safe and performing to or above standard. More

by JTSLOAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Feb 21, 2024 -

Secor Subaru responded

Thank you for your loyalty and feedback! Our team appreciates the kind words and we look forward to seeing you next time! Safe travels!- The Secor Subaru Team

February 20, 2024

I already talked to Shawn Still waiting on some type of credit for leaving my hood open and not resetting my controls after battery replacement More

by AMY.MEARA
Recommend Dealer
No
Employees Worked With
Kaitlyn Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
February 17, 2024

Since I've moved here, I have been utilizing this dealership and have had no issues. I really like the shuttle service that is provided, very convenient. I also really like the fact that my car is wa More

by StraightBlue2
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We're glad to know that you've been enjoying our services at Secor Subaru, especially the shuttle service and car cleaning! We appreciate your feedback and look forward to serving you again next time!

February 17, 2024

They were thorough in their service and inspection of my car. They kept me informed during the service More

by DEBADAM
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to know that our team at Secor Subaru kept you well-informed during the service and inspection of your car. Thank you for choosing us!

February 17, 2024

Excellent! Kyle was able to get my car in for emergency work . The staff helped .e with2 grandchildren inder the age of 21/2 and tbe work was done quickly profe More

by MARIA.MOULTHROP
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

Maria, we're so glad to know that Kyle and our team at Secor Subaru were able to assist you in a pinch. We appreciate your feedback!

February 17, 2024

Everything went as they described. I was able to drop the car off and get a loaner in just a few minutes time they messaged me with recommended service during the 60,000 miles service More

by A.PEREZ011
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We're glad to know that your experience at Secor Subaru was smooth and efficient. Our team is always here to provide quick, communicative service for our customers' convenience. Thanks for the positive feedback!

February 16, 2024

A great dealership. Including the service and body shop. I've had service now a number of times. Always a good experience. More

by PARNESE
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

Parnese, we're glad to know you've had consistently good experiences with our service and body shop at Secor Subaru. Thanks for the positive feedback! Safe travels!

February 15, 2024

This is where we got the car. Service trips have always been easy, even though this last time was not good news. More

by DUERKB
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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