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Secor Subaru
New London, CT
1,944 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent!
Subaru Service building located on 1st Ave behind main/sales building!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,944 reviews
April 03, 2025
Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More
by Rugg_lau
Verified CustomerEmployees Worked With
April 03, 2025
Clean super efficient pleasant and a sense of humor! Experienced and very knowledgeable salesman Dan Mirles. Everything went smoothly. Thank you Experienced and very knowledgeable salesman Dan Mirles. Everything went smoothly. Thank you More
by Harry
Employees Worked With
April 01, 2025
Been waiting almost two weeks for a $3500 check no seems to know where it is to know where it is More
by cacgoldstar
Employees Worked With
March 31, 2025
I love Secor Subaru. This is my third Subaru Forester, second from Secor. There is a big difference between dealerships. Secor is top notch all the way around. Sales, fin This is my third Subaru Forester, second from Secor. There is a big difference between dealerships. Secor is top notch all the way around. Sales, finance and maintenance shop are all a pleasure to do business with. Dave Pricone is a very sweet knowledgeable salesman that makes the process stressful free. More
by DeejayDebi
Employees Worked With
March 30, 2025
Easy to work with. Good selection of cars. Got me just what I needed Promp delivery. Good selection of cars. Got me just what I needed Promp delivery. More
by Jane
Employees Worked With
March 30, 2025
Kaitlyn’s excellent service is a large factor in my customer satisfaction! Always pleased with every service appointment. customer satisfaction! Always pleased with every service appointment. More
by SBRASEL
Employees Worked With
March 28, 2025
Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More
by Christianjgray99
Employees Worked With
March 28, 2025
Secor took our vehicle kind of last minute, which we greatly appreciated. They are always easy to work with! greatly appreciated. They are always easy to work with! More
by HILTLM
March 27, 2025
At least 15 words, at least 15 words, atleast 15 words, at leasr 15 words at leasr 15 words More
by wcomrie
March 27, 2025
This is my second car I bought at Secor very happy with new car today new car today More
by cacgoldstar
Employees Worked With
