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Secor Subaru

New London, CT

Overview
Employees
Reviews
Vehicles
4.7
1,881 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,881 reviews

October 10, 2024

I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice
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Oct 11, 2024 -

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

October 10, 2024

Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Secor Subaru responded

We're delighted to hear that Kyle provided such helpful and informative service at Secor Subaru. Keeping you updated throughout the process is important to us, and we're glad it made a difference in your experience!

October 02, 2024

Always satisfied with Subaru in New London. Very helpful and even got me in last minute for an oil change before my trip. Great work! More

by KMONTOYA_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Secor Subaru responded

We're delighted to hear that our team at Secor Subaru could accommodate your last-minute oil change and ensure you're satisfied with our service. Safe travels on your trip!

September 30, 2024

Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

September 28, 2024

This was the easiest car buying experience I have had. They were efficient, and had everything in order. More

by stacey2782
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Secor Subaru responded

Stacey, we're delighted to hear that your car-buying experience at Secor Subaru was smooth and efficient. Thanks for choosing us!

September 26, 2024

Was told needed to replace battery . Took battery to where I purchased in December and did a test and gave me results with actual numbers and battery is fine. My batttery has a 2 year r More

by Subidriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Secor Subaru responded

Thank you for the review. I'm disappointed to hear about this experience and will make sure it gets looked into with our team. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

September 26, 2024

Good communication and good service oxe for my emergency fix when I wad traveling to NH for business. More

by yuhsin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Secor Subaru responded

Thank you for sharing your experience! We're glad our team at Secor Subaru could assist with your emergency fix and provide great communication throughout the process. Safe journeys ahead!

September 24, 2024

Secor Subaru is the best car dealer I have ever encountered. Everyone who works there is top-notch and helpful and kind. More

by sukeyhoward2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Secor Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Secor Subaru provided top-notch service. We appreciate your support and look forward to serving you again in the future!

September 18, 2024

i delt with a Dan as a sales rep, and a shawn for final paperwork. smooth transaction, courteous sales reps, plesent experiance allaround More

by rja3002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Secor Subaru responded

Thank you for sharing your positive experience with Dan and Shawn at Secor Subaru! We're glad to hear the transaction was smooth and that our team provided courteous service. Enjoy your new vehicle!

September 12, 2024

Always very accommodating . I always get my service done there. Over 5 years dealing with this dealership More

by MITZELOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Secor Subaru responded

Thank you for your loyalty over the past 5 years! We're glad to hear that Secor Subaru continues to meet your service needs. We look forward to serving you in the future!

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