Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent customer service and support. Addressed all my questions and concerns . Very professional and attentive. Addressed all my questions and concerns . Very professional and attentive. More
The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional two days before I even knew it arrived (I had to call several times.) I was also told because I had an infant daughter born literally the day after I purchased the vehicle and the drive would be over a 2 hour round trip that this hubcap would be delivered to me. This is not the case as the story continues to change, how it couldn't possibly be delivered this week because "it's too busy and important of a week" but when I was interested in purchasing the car I got multiple calls back and got information immediately, but once it's a warranty part that they don't make money off of it's a low priority and the customer gets swept in the dust. Very disappointed and will not be doing more business here. More
Everyone at this dealer is positive and helpful, going the extra mile to make things the best possible experience for the customer. the extra mile to make things the best possible experience for the customer. More
Always pleased by staff and results! Oh jeez. Efficient, knowledgeable, honest, and polite. Responsive, resort Oh jeez. Efficient, knowledgeable, honest, and polite. Responsive, resort More
Wonderful staff. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. More
Anastacia was speedy and delivered excellent service! I was able to stay at the dealership, enjoy a nice beverage, and they took care of my car + a nice cleanup! Fantastic experience as always :) I was able to stay at the dealership, enjoy a nice beverage, and they took care of my car + a nice cleanup! Fantastic experience as always :) More
Pleased with the service - very professional. We enjoy our Outback and appreciate the good service. We enjoy our Outback and appreciate the good service. More
It was a great experience, Dave and team really helped me make an informed decision and I feel good about the car and my deal. Fair and honest, rare in these times! make an informed decision and I feel good about the car and my deal. Fair and honest, rare in these times! More
Best car buying experience I have had in 30years, basically had a deal wrapped up in 40 mins. Only a reasonable Doc fee added to an already well priced 2022 Outback, that was in immaculate condition. basically had a deal wrapped up in 40 mins. Only a reasonable Doc fee added to an already well priced 2022 Outback, that was in immaculate condition. Realized in 10 mins that this dealership wanted to sell cars without the B/S that I found from other dealerships. The sales rep Larry was great thru out the process and I drove away totally satisfied with the purchase. I would advise anyone looking to buy a Subaru to come here first and give this dealership a chance. I am glad I did. More
Perfect service Kyle was as good as they get for service and explained everything perfectly. Enjoyed doing business with him and Secor Subaru and explained everything perfectly. Enjoyed doing business with him and Secor Subaru More