Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,887 reviews
Pleasant Although the maintenance took longer than expected (my car's fault), they warned me of the situation and fixed it in a timely manner. The break room Although the maintenance took longer than expected (my car's fault), they warned me of the situation and fixed it in a timely manner. The break room was comfortable and the employees were well trained in customer service. Their prices are great and they left my vehicle looking brand new. More
Exceptionally good The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance need The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance needs. Happy we have dealership them in our area More
Highly Satisfied First Time Customers Buying a car can be a stressful experience especially with high-pressure, annoying sales persons. We have purchased more than a few new cars in our Buying a car can be a stressful experience especially with high-pressure, annoying sales persons. We have purchased more than a few new cars in our lifetime, and can honestly say this experience was probably the best. We could not have been happier with the professionalism , knowledge of the brand, dedication and patience of Mike Sharrio and Larry Becker in working out glitches to ensure the Subaru Outback purchased was exactly the one we wanted. They just happen to be really nice people too! Secor Subaru has a very friendly and relaxed atmosphere where teamwork seems to be encouraged and customer satisfaction is truly valued. More
Great service, great product I have been purchasing cars from Secor Subaru since 1977. I have always been impressed with the level of dedication of the sales team and service depa I have been purchasing cars from Secor Subaru since 1977. I have always been impressed with the level of dedication of the sales team and service department. They always work hard to be sure that the customer is satisfied. Jay and Rod helped assess the health of my trade-in.Larry, Kevin and Paul worked hard to resolve a couple of last minute glitches. We appreciated their efforts. More
5 Star Service My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers in the area and Secor is by far the best! More
Excellent service I brought my Subaru in for an oil change and tire rotation. Jay, in the service department was very helpful and got my car in and out in under an hour I brought my Subaru in for an oil change and tire rotation. Jay, in the service department was very helpful and got my car in and out in under an hour. I would recommend Secor service. More
Unscheduled catastrophe The transmission of my Outback packed up over a 3 day period. I dropped the car off at Secor Service on a Sunday with no appt. Thankfully, Jay arrange The transmission of my Outback packed up over a 3 day period. I dropped the car off at Secor Service on a Sunday with no appt. Thankfully, Jay arranged fitting the repair into an already busy schedule. I'm impressed. Yay! More
Always have a pleasant experience Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servic Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servicing of my cars. I have been using this dealership since 2001. More
Service Appointment Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified is Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified issues. Car was returned clean. Staff creates a friendly yet peofessional environment, and the work completed is done with a high level of competence. More
Great experience! I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when I enjoy taking my car to Secor Subaru for service because they are always ready for me at the appointed time and if they can't have my car ready when they say, they make a loaner available to me. They also have a shuttle service to bring me home if I don't wish to wait for my car. They are very easy to work with. More