Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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2014 Forester purchase A pleasure to work with and friendly atmosphere. Received extra items with car as discussed and minor details taken care of as requested. Took time to A pleasure to work with and friendly atmosphere. Received extra items with car as discussed and minor details taken care of as requested. Took time to explain the electronics in the car More
Very good support They are the best Suburu dealer in the area for service by far. They were very courteous and helpful to me. I appreciate this greatly. They are the best Suburu dealer in the area for service by far. They were very courteous and helpful to me. I appreciate this greatly. More
Not to be trusted First I went in for an oil change. When I left, the check engine light came on. Jay insisted that I had to make another appt even thought I just left. First I went in for an oil change. When I left, the check engine light came on. Jay insisted that I had to make another appt even thought I just left. Eventually, the mgr got involved and the computer just had to be reset. Took all of 10 minutes. Then later I went for the 60000 mile checkup. Jay insisted that my oil was leaking. I park in the same spot with no leaks showing. He said that the headgasket needed to be replaced to the tune of $2100. I knew the car was not leaking so I declined. Jay insisted that I monitor the oil level because of tbe head gasket. Well I got the car home and it started to leak oil. I took it to an independent mechanic. He said the head gasket was fine but secor did not tighten the drain plug- hence the oil leak!! I have been with secor subaru for over 18 years and it is the first time I felt that I was being scammed. When I am ready to buy another subaru, i will go elsewhere! More
Positive First Experience Dawn was very efficient checking in my car and completing forms for a loaner. TJ was very personable and had the work performed as discussed. Kevin Dawn was very efficient checking in my car and completing forms for a loaner. TJ was very personable and had the work performed as discussed. Kevin was efficient with the checkout and payment. I am pleased with my first experience having my new car serviced at Secor Subaru. More
Outstanding service Jay Fulton did a great job in making sure my STI was taken care of in a very timely manner, got me home and back when the car was ready. Back running Jay Fulton did a great job in making sure my STI was taken care of in a very timely manner, got me home and back when the car was ready. Back running tip top. More
Excellent service Checked everything as requested and kept me abreast as to the status. There service has been very good since I have purchased the auto in 2016. Checked everything as requested and kept me abreast as to the status. There service has been very good since I have purchased the auto in 2016. More
Best Subaru service option for RI. Nearby & Professional. I bought my Subaru used and when I needed some warranty work done I had no choice but to find an official Subaru dealer for the service. I asked aroun I bought my Subaru used and when I needed some warranty work done I had no choice but to find an official Subaru dealer for the service. I asked around RI and no one had a standout option in the immediate area. I did some online looking and realized New London was not so far from southern RI, and so I took a chance. I remain a very happy Secour Subaru service customer and recommend them to everyone in RI, especially Southern RI. The waiting room is equipped with private work-space desks, so you can wait and get work done. (Free donuts & coffee are great too.) As a side benefit, I try to arrange my appointments and work schedule so I can also sneak in a trip to the Lyman Art Museum in New London which I otherwise really never get too. So, yes, RI - you can drive 45 min out of state and get great Subaru service and experience life just over the line! More
Great sales team. We recently purchased a 2014 Subaru Forester for our daughter. Our salesman was very personable and knowledgeable. He was not pushy or rude, like sale We recently purchased a 2014 Subaru Forester for our daughter. Our salesman was very personable and knowledgeable. He was not pushy or rude, like salesmen at other dealerships. Secor provided us with a positive, hassle-free purchasing experience and we would highly recommend them if you are in the market for a new or used vehicle. More
60,000 and brakes They listen to me. They do/did what I asked. They checked what I asked. They called with the findings before doing work. They read the notes on the ke They listen to me. They do/did what I asked. They checked what I asked. They called with the findings before doing work. They read the notes on the key-drop envelope. I feel appreciated and valued as a customer. More
New car purchase A great and wonderful experience dealing with Wayne and Kevin on purchasing my new Subaru Impreza. They both made were helpful and wonderful to deal w A great and wonderful experience dealing with Wayne and Kevin on purchasing my new Subaru Impreza. They both made were helpful and wonderful to deal with. More